Job Description

Key Responsibilities:

Perform a variety of spa treatments such as massages, facials, body scrubs, manicures, and pedicures according to spa protocols and guest needs. Welcome guests warmly and consult with them to understand preferences, concerns, or medical considerations. Prepare treatment rooms with correct products, linens, and ambiance before each service. Maintain cleanliness and hygiene of treatment rooms, spa equipment, and common areas. Upsell and recommend spa products and additional services in a professional, non-aggressive manner. Ensure guest comfort, confidentiality, and satisfaction throughout their spa experience. Monitor stock levels of oils, lotions, and consumables and report when replenishment is required. Follow all safety, sanitation, health, and hygiene standards. Handle guest feedback or concerns with professionalism and care. Assist with spa reception duties when needed (e.g., bookings, check-ins, answering queries).

Requirements:

Education

Spa/Beauty Therapy qualification from a recognized institution.

Experience

1-2 years spa or wellness experience preferred (hotel/resort experience advantageous).

Certifications

Massage therapy certification (Swedish, Deep Tissue, Aromatherapy, etc.) is beneficial.

Physical Requirements

Able to stand and perform treatments for extended periods; good physical stamina.

Appearance

Professional grooming and personal hygiene.

Availability

Able to work weekends, public holidays, and shift schedules.

Job Type: Full-time

Education:

Certificate (Preferred)
Experience:

Beauty Therapy: 2 years (Required)
Location:

Somerset West, Western Cape (Required)
Work Location: In person