Job Description

ECHO Foundation was founded in 1991. It is a registered Section 21 Company, established as a non-profit company. The Foundation houses over 1,500 residents within its villages and frail care facilities.

ECHO Foundation is looking for a Social Work Assistant to join our team.

Essential Duties and Responsibilities:

Assist with preparing contracts for new residents, schedule appointments for signing, ensure accuracy, obtain signatures and file all documentation on Papercloud. Provide support during the signing of contracts. Manage Life Right contracts by updating Adplex and filing records on Papercloud. Handle new and existing cessions by liaising with residents, financial institutions and the Finance Department. Prepare, sign and lodge new cessions with the relevant financial institution. Ensure all records are filed on Papercloud. Administer frail care admissions by updating Adplex, issuing admission letters to families and communicating with all relevant stakeholders. Ensure records are filed on Papercloud. Maintain sufficient stock of frail care application forms. Assist with organizing new and old residents teas, including preparing invitations, printing labels, distributing to villages and completing related administration. Provide administrative support for meetings (e.g., Entertainment, Hello Echo), including sending reminders and preparing materials. Communicate updates and changes relating to Adplex, residents and frail care as required. Update, add or remove resident details on Adplex and Papercloud. Prepare and distribute monthly birthday cards for residents by compiling lists from Adplex, liaising with printers, preparing envelopes and sending it out to Supervisors. Send updated resident lists to Atlas and Wright Security monthly. Respond to resident enquiries via phone, email and in person. Assist with waiting list and new applicant queries. Manage walk-in enquiries from prospective residents and individuals on the waiting list. Prepare residential confirmation letters for residents. Process updates received from Adplex/Relay, including recording resident movements and filing on Papercloud. Provide reception relief when required. Update Adplex with details of new members at Walmer Service Centre and Caritas. Distribute monthly newsletter received from Entertainment Committees by compiling and forwarding them to committee members and management. Maintain updated lists of carers for the villages. Provide assistance and communication support to Supervisors as needed.

Qualifications required:

Grade 12. Certificate in Office Administration or a related field would be beneficial.

Skills required:

Strong organizational and time-management skills. Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint). Excellent communication and interpersonal skills. Ability to multitask and handle various administrative functions efficiently. Attention to detail and a proactive approach to problem-solving. Ability to work well both independently and as part of a team.

Work Experience:

2-4 years of experience in an administrative role. Experience in the field of older persons would be advantageous.
Commencement date: 1 October 2025

Location: Port Elizabeth

Remuneration package and benefits will be discussed with all applicants invited to attend an interview.

Should you not hear from us within two weeks, please consider your application as unsuccessful.

Job Types: Full-time, Permanent

Education:

High School (matric) (Required)
Experience:

administration: 2 years (Required)
Location:

Port Elizabeth, Eastern Cape (Required)
Work Location: In person

Application Deadline: 2025/08/29
Expected Start Date: 2025/10/01