Social Media & Influencer Lead

Midrand, GP, ZA, South Africa

Job Description

No Relocation Assistance Offered

Job Number #170689 - Midrand, Gauteng, South Africa



Who We Are





Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!



Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values--Caring, Inclusive, and Courageous--we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Job Summary:




Colgate-Palmolive is seeking an experienced Social Media and Influencer Lead to develop, implement, and manage our comprehensive Social Media and Influencer strategy for Colgate-Palmolive across our top-priority brands and markets in AfricaEurasia. This role will play an important, change management part in driving our "Social-first" approach within the entire division.


This role is paramount in positioning social media and creator content as a core omni-channel demand generation driver, responsible for significantly increasing our brand relevance and social engagement. A key focus will be leveraging creators and influencers to serve as a high-volume, authentic content engine for our brands, driving measurable business outcomes, from upper-funnel awareness and consideration to conversion.


The ideal candidate is a strategic leader and a hands-on player with a proven track record in developing high-impact organic and paid social strategies, managing large-scale influencer campaigns, and driving measurable results across diverse platforms (e.g. TikTok, Instagram, YouTube, X, Facebook).


This role will serve as our in-house subject matter expert, partnering closely with the Hub digital & media team, brand teams and agency partners to drive growth and ensure digital executional excellence.

Principal Duties and Responsibilities



Lead, define and implement change management across the division as we move into a social-first mind set -

this role will need to lead and drive influence across the division and hub teams to reach social and influencer goals

Develop and execute a robust Social Media & Influencer strategy

tailored to our AED brands and markets to drive brand love, community growth, and conversion

Partner with Division and Hub brand teams

to make sure that our social media strategies, plans and executions drive and meet our Brand Growth Plans

Drive partnership and expertise with our agency partners

across Division and Hubs to make sure that we are always working with the best partners and teams

Oversee all organic and paid social media activities

across key platforms, focusing on driving high engagement rates, brand visibility, and qualified traffic to brand and selected e-commerce sites

Design, implement, and manage our comprehensive Influencer Marketing program

, including identification, outreach, contracting, content briefing, and performance tracking across micro, macro, and celebrity tiers

Guide the content creation

in creating platform-native, engaging, and culturally relevant content that optimizes for algorithmic discovery (e.g. TikTok For You Page, Instagram Reels), leveraging trending formats and audio

Monitor and optimize all paid social media campaigns

(e.g META Ads, TikTok Ads) to maximize ROAS (Return On Ad Spend) and minimize CPA (Cost Per Acquisition) alongside the Hub teams and agency partners

Conduct regular social listening and competitive analysis

to identify emerging trends, consumer sentiment, and best practices, adapting our strategy quickly to maintain relevance

Perform A/B testing

on content formats, ad creatives, community engagement tactics, and influencer outreach models to drive continuous improvement

Define, monitor, and report on KPIs

for all social media and influencer initiatives (e.g. engagement rate, reach, follower growth, sentiment, conversion), preparing detailed reports for senior management with actionable insights

Serve as the central in-house expert

on social media and influencer marketing, providing guidance, training, and best practices to local subsidiary digital teams

Ensure strict compliance

with all local regulations and platform policies regarding content disclosure, data privacy, and influencer transparency

Education, Experience, & Skill Requirements



Bachelor's degree

in Advertising, Marketing, Communications, or a related field (or equivalent practical experience).

5+ years of hands-on experience

managing complex social media and influencer marketing strategies for a large brand (FMCG preferable) or agency

A creative mindset

with the ability to define a seamless creative approach across social, influencers and content

Keen awareness of social media trends

and how they can be translated into best-in-class social media strategies and content execution

Proven track record

of successfully building brand presence, engagement and managing complex paid social campaigns

Expert knowledge of key social media analytics platforms

(e.g. META Business Suite, TikTok Ads Manager) and social listening/monitoring tools

Experience using Influencer Management Platforms

(e.g. CreatorIQ, Influential) and understanding of building out qualified influencer / creator teams

Strong analytical skills

with the ability to interpret platform data, identify content performance trends, and make data-driven decisions

Strong communication, presentation, and collaboration skills,

with the ability to explain complex channel performance to non-technical stakeholders, upskill brand teams, and influence senior management

Self-starter with a creative and experimental (test-and-learn) mindset,

capable of prioritizing tasks and working in a fast-paced corporate environment without full guidance

Results-driven and oriented

toward driving measurable business outcomes from social media investments

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Our Commitment to Inclusion



Our journey begins with our people--developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.



Equal Opportunity Employer



Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.



Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.



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Job Detail

  • Job Id
    JD1605004
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Midrand, GP, ZA, South Africa
  • Education
    Not mentioned