Job Description

TITLE: Social Media & Design Coordinator

REPORTING TO: Business Support Manager

JOB GRADE: 2

Job Purpose

The Marketing Assistant will provide comprehensive administrative, digital, and creative support to the Brand & Marketing Team. The role supports the effective execution of marketing initiatives, strengthens online presence, and ensures consistent brand representation across platforms while maintaining high standards of organisation, communication, and attention to detail.

Digital & Online Presence

Manage and maintain Kumon South Africa's online presence, including the website, Facebook and Instagram page and Google Business Profiles.

Create content that ensures brand alignment across digital platforms.

Post content and monitor engagement, including responding to comments and questions.

Create and maintain microsites for Kumon Study Centres.

Provide social media insights and reports when required.

Creative & Brand Support

Design creative, brand-compliant marketing materials and content for the Kumon company and Kumon Instructors.

Support campaigns by creating visuals and content for digital, print, and social media platforms.

Ensure all content adheres to Kumon brand guidelines and quality standards.

Administrative & Team Support

Provide excellent administrative support to the Brand & Marketing Team through meticulous organisation, record-keeping, and coordination of marketing activities.

Maintain accurate databases, reports, and marketing records.

Assist with scheduling, tracking deliverables, and coordinating with internal teams and external suppliers.

Communication & Stakeholder Engagement

Communicate courteously and professionally with Kumon Instructors, parents, suppliers, and internal Kumon teams.

Respond to enquiries timeously and ensure clear, accurate information sharing.

Quality & Attention to Detail

Demonstrate meticulous attention to detail in all marketing materials, communications, and administrative tasks.

Proofread content and ensure accuracy before publication or distribution.

PERSON SPECIFICATION

Social Media & Design Coordinator

ATTRIBUTE

ESSENTIAL

DESIRABLE

EDUCATION

A relevant bachelor's degree or equivalent

Fluent in both written and verbal English.

EXPERIENCE

Minimum of 2 years' experience as a Marketing Assistant or in a similar marketing support role (Preferred)

PERSONAL ATTRIBUTES

Strategic thinker.

Autonomous and driven.

Creative and innovative.

Highly influential.

Professional manner, enthusiastic, positive, motivated, diplomatic and patient.

Self-starter, determination and passion for self- development.

KNOWLEDGE & SKILLS

Strong organisational and administrative skills

Excellent written and verbal communication skills

Creative thinking with an eye for design and branding

Proficiency in social media platforms and basic website management

Ability to manage multiple tasks and meet deadlines

Strong attention to detail and accuracy

Ability to work collaboratively within a team

GENERAL

Valid driver's licence and ability to drive.

Appreciation of customer care.

On occasion, can be varied & un-sociable hours (including evenings & weekends) therefore a flexible

approach to working hours.

INTERESTS

A passion for self-development.

Positive and caring interest in children and their capabilities.

An interest in current trends in education.

Job Type: Full-time

Education:

Bachelors (Preferred)
Work Location: Hybrid remote in Johannesburg, Gauteng