Job Description

Social Auxiliary Worker - Home-Based Care Support

Location: Pietermaritzburg (Elandskop area), KwaZulu-Natal

Reports To: Social Work Manager

Contract Type: Fixed term Posts X 2

Job Purpose

To provide essential assistance and support to registered community social worker and home-based carers with the delivery of social work services, ensuring comprehensive care, support, and development for vulnerable individuals, groups, and families within a home-based care setting. The incumbent will extend the reach of professional social work services and promote social well-being under the direct supervision of a qualified social worker.

Key Performance Areas & Responsibilities

Client Support & Assessment:
o Conduct basic observations and assist in the initial assessment of older persons' needs, situations, and support networks to help identify conditions that require intervention.

o Provide emotional and practical support to older persons and their families in the home setting.

o Conduct regular home visits and follow-ups to monitor older persons' progress and well-being, reporting findings to the community social worker.

Support for Home-Based Carers:
o Facilitate non-therapeutic support groups and educational sessions for home-based carers.

o Provide basic counselling and guidance to carers dealing with emotional stress or difficult client situations.

o Liaise with the community social worker to coordinate training and development opportunities for carers.

Resource & Service Coordination:
o Facilitate older persons' and carers' access to necessary resources, such as healthcare, social grants, accommodation, and food assistance.

o Coordinate referrals to appropriate internal and external service providers and monitor outcomes.

Administrative Support & Reporting:
o Maintain precise and up-to-date client records, case files, and documentation in compliance with policies and regulations.

o Compile accurate monthly activity and progress reports for the social work manager.

o Perform general administrative support functions as required.

Requirements & Qualifications

Education: A completed Certificate/Diploma in Social Auxiliary Work from a recognized institution is essential. Registration: Must be currently registered with the South African Council for Social Service Professions (SACSSP) as a Social Auxiliary Worker and hold a valid annual practicing certificate. Experience: Previous experience working in a social services or community-based care environment is preferred.
Skills

o Strong communication and interpersonal skills (both written and verbal). Fluency in English and Zulu is essential.

o Empathy, patience, and a compassionate heart for working with vulnerable people and older persons.

o Good organizational skills and the ability to manage time and multiple cases effectively.

o Competent computer skills and accurate record keeping.

Application Process

Interested candidates should submit a comprehensive CV and a cover letter detailing relevant experience . Only shortlisted candidates will be contacted. If you do not hear from us within 7 days of application kindly consider your application as unsuccessful.

Job Types: Full-time, Temporary
Contract length: 12 months

Work Location: In person