Job Description

Company based in Bree Street, Cape Town

Industry - Telecommunications

Permanent

Please forward your updated CV to Michelle - kindo.m@abcworldwide.com

SOC Analyst

Working within a 24/7 shift system, the Cyber Security L1 SOC Analyst's primary responsibility will be to protectively monitor networks for malicious activity; this will include detecting, investigating, and responding to Security alerts. Successful candidates will be responsible for performing first-line analysis of alerts for the broader Security Operations Centre (SOC), providing insights into an attacker's network activity, as well as escalating threats and providing analysis for the wider SOC team.

Successful candidates will be expected to keep up-to-date with cyber trends and have a baseline level of knowledge in areas such as incident response, malware analysis and networking.

Key Responsibilities:

• Providing first-line triage, classification and rapid response for all security alerts across the Group,
• Investigate alerts, including speaking to site staff across the Group,
• Suggest opportunities for simplifying and automating processes within the SecOps environment,
• Work with the SOC Engineering team to reduce false-positive alerts through tuning,
• Respond to incidents with calm efficiency, conducting in-depth investigation and escalating to L2 analysts as required,
• Feedback and update SecOps Playbooks, continually refining content through-life,
• Preparing and presenting incident analysis reports,
• Willingness and reliability to work within a shift pattern, including weekends, nights, and holidays is a must. This will be from Centre of Excellence (CoE).

• Bachelor's degree in Computer Science, and/or 1-2 years of experience working within SOC,
• Security team membership experience, preferably within a 24/7 environment,
• Foundational knowledge of SOC and ITSM toolsets, including SIEM, EDR and ticketing solutions,
• Foundational knowledge of broader IT capability such as: IP networks, servers, LAN/WAN,
• Understanding of Active Directory, Windows Servers, Linux Servers, Firewalls and O365,
• Understanding of the principles of Incident categorisation, prioritisation and escalation,
• High proficiency in the use of applications within the Microsoft Office suite,
• Possession of an inquisitive mind-set, teamed with a high attention to detail and accuracy,
• Ability to work in a high-tempo environment,
• Ability to work in a collaborative, supportive, and team working environment,
• Good verbal and written communication skills,
• Willingness to learn and continually improve skillsets,
• Fluent in written and verbal English.

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