Site Manager Fuel & Convenience Klerksdorp
Klerksdorp, North West, South Africa
Job Description
Duties & Responsibilities
Job Purpose
To oversee the operations of a fuel station, convenience store, and quick-service restaurant. The Site Manager will be responsible for driving sales, managing staff, ensuring compliance with operating procedures, and delivering exceptional customer service.
Key Responsibilities
- Manage day-to-day site operations, including retail, fuel, and food service.
- Oversee stock control, reconciliations, and site cash management.
- Monitor and achieve sales targets and financial objectives.
- Implement and enforce compliance with company policies and external regulations.
- Ensure high levels of customer satisfaction by addressing and resolving complaints.
- Lead, train, and motivate staff to deliver excellent service and meet operational targets.
- Drive promotional campaigns and optimise product displays.
- Analyse performance data to identify opportunities for improvement.
- Support digital and process optimisation initiatives for operational efficiency.
Requirements
- National Diploma in Business Administration, Commerce, Retail Management, or related field (advantageous).
- Minimum of 4 years' experience in retail operations, with at least 2 years in a management role.
- Strong understanding of financial controls, budgets, and stock management.
- Proficiency in MS Office and retail operating systems.
- Excellent communication, leadership, and problem-solving skills.
- Ability to thrive in a fast-paced and customer-focused environment.
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Job Detail
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Job IdJD1498114
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R33000 - 38000 per month
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Employment StatusPermanent
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Job LocationKlerksdorp, North West, South Africa
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EducationNot mentioned