Job Summary
Builds constructive customer relations and maintain the image and effective operations of the showroom.
Provide excellent customer service and maximise sales to both trade and retail through promoting the brand and products in line
with the brand strategy, vision, standards and guidelines.
Manage and drive the weekly and monthly showroom budget
Manage showroom image and stock according to visual standards, policies and procedures
Manage showroom facilities and environment
Coordinate events (e.g. launches)
Build productive relationships with customers (including customers of sales consultants)
Handle complaints and queries (customer & sales consultants)
Influence Product allocations and stock levels and ensure effective merchandising and procedures followed
Manage and develop showroom staff
Support the sales consultants
Coordinate payment collection
Manage costs against approved budget
Ad hoc as per role and business requirements
Multisearch Recruitment
Recruiter
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