Job Description

Job Title: Short-Term Insurance Broker - Claims
Location: Durbanville, Cape Town
Salary: Market Related - Negotiable depending on experience
About the Role:
We are seeking an experienced Short-Term Insurance Broker to join our client, a well-established logistics company based in Durbanville, Cape Town. The successful candidate will be responsible for handling and managing all insurance claims (including Heavy Commercial Vehicles and Goods in Transit) within the company. This role requires someone with excellent attention to detail, strong communication skills, and the ability to liaise effectively with insurers, service providers, and internal stakeholders.
Key Responsibilities:

• Manage the full insurance claims process for HCV, GIT, and related policies.
• Liaise with insurers, assessors, and repairers to ensure efficient claims handling.
• Maintain accurate claim documentation and records.
• Provide advice and guidance to management regarding claims and risk matters.
• Ensure claims are processed timeously and in compliance with regulations.
• Build strong working relationships with insurers and stakeholders.

Minimum Requirements:

• 5+ years' experience in short-term insurance (claims handling essential).
• Strong knowledge of HCV and GIT insurance.
• Fully qualified with RE5, FAIS Credits, and NQF 4 qualification.
• Valid driver's licence and reliable transport.
• Excellent problem-solving and negotiation skills.
• Professional, trustworthy, and adaptable with strong attention to detail.

Skills & Attributes:

• Strong organisational and administrative skills.
• Ability to work independently and manage multiple claims simultaneously.
• Excellent verbal and written communication skills.
• Proactive, service-oriented, and deadline-driven.

Remuneration:
Basic Salary: Market Related - negotiable depending on experience
Application:
Please send your CV to recruitment1@qetello.co.za with the reference Short-Term Insurance Broker in the subject line.