Job Description

We're seeking an experienced and motivated Airbnb Property Manager to oversee our short-term rental properties. As a Property Manager, you'll be responsible for ensuring high occupancy rates, delivering exceptional guest experiences, and maintaining property standards.

Key responsbilities:

Overseeing daily operations and guest services for vacation rentals, typically through:

Pre-Arrival

1. Property listing creation and optimization

2. Reviewing pricing and occupancy rates

3. Calendar management

4. Guest communication and inquiry response

5. Booking processing, confirmation and payment recons

Guest Management

1. Check-in and check-out coordination

2. Key exchange and access management

3. Guest support and issue resolution

4. House rules enforcement

5. Review and feedback management

Property Maintenance

1. Cleaning and linen supply management

2. Stock ordering

3. Property inspections and damage reporting

4. Maintenance and repair coordination

5. Staff management

Financial Management

1. Payment processing - following up on deposits, balance of payments & upsells

2. Expense tracking

4. Financial reporting to owners

Marketing and Optimization

1. Competitor analysis and pricing adjustments

2. Guest experience enhancement

3. Review and rating improvement strategies

Administrative Tasks

1. Contract management (owners, vendors, and guests)

2. Insurance and liability management

3. Compliance with local laws and regulations

4. Record-keeping and documentation

5. Owner communication and reporting

There is also the scope to add long term property management to the portfolio

Requirements:

- Experience: 3+ years of experience in property management, hospitality, or customer service

- Skills:

- Communication: Excellent communication and interpersonal skills

- Organization: Strong organizational and multitasking skills

- Problem-solving: Ability to handle high-pressure situations and resolve conflicts

- Technical: Familiarity with Airbnb platform, property management software, and communication platforms

- Availability: Flexible schedule, including weekends and holidays

What We Offer:

- Competitive Salary

- Professional Growth: Chance to develop skills and expertise in property management and hospitality

How to Apply:

If you're a proactive and customer-focused individual with experience in property management, we'd love to hear from you! Please submit your resume and a brief cover letter outlining your experience and qualifications.

Job Type: Full-time

Experience:

hospitality: 3 years (Required)
Work Location: In person

Application Deadline: 2025/08/29
Expected Start Date: 2025/09/01