Job Description

Property Manager - Airbnb & Short-Term Rentals
Location: South Africa
Salary Range: 900 - 2500 USD
Role Description:
The Property Manager for Airbnb and Short-Term Rentals is responsible for overseeing the day-to-day operations, guest experience, and maintenance of vacation rental properties. This role ensures that each property is consistently clean, well-maintained, and meets the highest standards for guest satisfaction. The ideal candidate is detail-oriented, highly organized, and has experience in hospitality, customer service, and property management within the short-term rental industry.
Key Responsibilities:

• Manage a portfolio of Airbnb and short-term rental properties from listing to check-out.
• Ensure timely and professional communication with guests before, during, and after their stay.
• Coordinate cleaning crews, maintenance staff, and third-party vendors to ensure properties are clean, functional, and guest-ready.
• Monitor guest reviews and respond promptly to issues or feedback to maintain high ratings and Superhost status.
• Oversee check-in/check-out processes, including smart lock systems or key exchange procedures.
• Conduct regular inspections of properties to ensure they meet quality and safety standards.
• Maintain inventory of property supplies (linens, toiletries, etc.) and replenish as needed.
• Create and optimize listings on Airbnb and other booking platforms (VRBO, Booking.com, etc.) with high-quality photos, descriptions, and pricing strategies.
• Implement dynamic pricing strategies to maximize occupancy and revenue.
• Ensure compliance with local regulations, licenses, and tax requirements.
• Manage calendars, avoid double-bookings, and coordinate with booking platforms.

• Proven experience (2+ years) managing short-term rental properties or working in hospitality/property management.
• Strong knowledge of Airbnb and other short-term rental platforms.
• Excellent communication and customer service skills.
• Highly organized and capable of multitasking in a fast-paced environment.
• Ability to handle urgent issues calmly and professionally.
• Tech-savvy; comfortable using Airbnb, property management software, messaging tools, and pricing automation tools.
• Availability to respond to guest inquiries and issues during evenings/weekends when necessary.
• Valid driver's license and reliable transportation (if managing properties on-site).

• Experience with dynamic pricing tools (e.g., Beyond Pricing, PriceLabs).
• Familiarity with smart home technologies (e.g., smart locks, thermostats, cameras).
• Background in hospitality, real estate, or tourism is a plus.
• Multilingual skills are a plus, especially in tourist-heavy markets.
• Knowledge of local housing laws, occupancy permits, and tax regulations.

• Independent contractor agreement paid 2x monthly.
• Client has a desire for long term commitment.