Job Description

RESPONSIBILITIES / ACCOUNTABILITIES

Customer Service

Understand and ensure that customer quality requirements are met and delivered.

Develop and maintain effective relationships with our customers and suppliers.

Ensure all warranty or replacement orders conform fully with requirements and specifications within the agreed timelines.

Identify route cause of product failure in the market and implement corrective and preventative actions.

Safety, health, environmental

Maintain SHE Management systems and certifications.

Ensure that safety legislation and standards are implemented and in place in all operational facilities such that injuries are minimized and that MEIA targets are met/exceeded. Data measuring the above must be recorded and communicated.

Create and maintain working conditions in all operational facilities such that all Health regulations, standards and MEIA target are met/exceeded. Data measuring the above must be recorded and communicated.

Manage and measure use and consumption of non-renewable resources such that operational facilities minimize environmental footprint and meet MEIA requirements and targets.

Sustainability, NPI, VA/VE

Ensure that MEIA procedures are followed, and targets are achieved.

Contribute to ensuring that MEIA sustainability requirements are met.

Support and contribute to the implementation of NPI and VA/VE projects and timelines.

Ensure all NPI and VA/VE projects conform to Quality specifications and MEIA requirements.

Financial Effectiveness

Assist with budget creation and ensure adherence.

Ensure that the SHEQ department meets all legal requirements and complies with the GROUP standard of ethics.

Manage and control resources to ensure adherence to approved budgeted/forecast expenditure.

Manage non-conforming materials, components and product as per requirements (weekly, scrap or rework) and implement preventative actions to achieve budget targets.

Measure, record and communicate cost of quality and DPPM.

Quality Management, CIP and Risk Management

Maintain Quality Management systems and certifications.

Daily recording of non-conforming product with root cause analysis.

Daily recording of Rework hours as part of cost of quality.

Ensure Goods Receiving Inspections are effective.

Develop Internal audit schedule and perform accordingly.

Plan and implement corrective actions as and when require in order to meet objectives.

Ensure that all quality defects are corrected, such set targets and objectives are achieved.

Identify risks and propose solutions in areas outside of your control.

Apply disciplinary code consistent.

Continuous Improvement

Participate in At least 6 Lean Workshop per annum.

Drive "Lean" in your area of responsibility i.e., Error Proofing.

Drive a continuous improvement culture within your team.

Constantly seek for new or improve "ways of doing" things and implement in your department.

Support Lean or improvement activities within the team.

People and Partnerships

Direct subordinates to achieve individual and team objectives.

Setting individual team goals to support Company Objectives.

Identify training and development needs of subordinates and implement.

Drive a high-performance culture within your area by setting standards and hold people accountable.

Value each persons contribution, mutual respect and understanding.

Ensure Open and transparent communication.

Contribute positively to the effective functionality of the Management team.

Drive suggestions from your team.

Communicate effectively to the workforce.

Ensure all activities takes place in a safe manner.

Maintains safe and clean working environment by enforcing procedures, rules, and regulations.

Qualification & Experience:

Requires a Bachelor''s Degree or Diploma in Engineering or Quality Management.

At Least 4 10 years of experience in Quality Management.

Familiar with standard concepts, practices, and procedures within a particular field.

A Good understanding of Quality Systems.

KEY COMPETENCIES / PERSONAL ATTRIBUTES

Computer literate with excellent knowledge of Excel.

Deadline driven and Self-Motivated.

Strong interpersonal skills and the ability to operate within a team environment.

Ability to handle pressure.

Excellent problem-solving, analytical, technical skills.

Ability to motivate a team.

Attention to detail and excellence driven.

Assertive and excellent written and verbal communication skills.

Ability to manage conflict situations.

Ability to interact and liaise with customers and suppliers

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