Job Description

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We are hiring a ServiceNow Developer to take charge of the creation, fundamental configuration, and technical know-how of our ServiceNow cybersecurity installations. In this role, you'll be asked to offer first-rate training, support, and customer service. This role requires an organized, self-driven person who can thrive working alone or in a team and can quickly adjust to changing priorities. The ideal candidate has a solution-focused mindset, is enthusiastic about technology, loves providing excellent customer service, and works well under pressure.

Typical Duties and Responsibilities

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Manage ServiceNow installations for the cyber and strategic risk teams Create go-to-market proof-of-concept applications on the ServiceNow platform Create rational, competent-based technological designs from functional specifications Create new ServiceNow procedures and workflows Create unique service portal pages and widgets to aid the business organization Review and walkthrough the code of junior team members Oversee development of the ServiceNow solution in accordance with industry best practices to ensure system compliance Create thorough and organized test plans and suites Estimate, organize, plan, and prioritize testing-related tasks Determine, record, and track software flaws Conduct rigorous regression testing of corrected flaws Take part in User Access Testing (UAT) to get feedback from the UAT Team, ITIL process owners, and clients Control update sets for the code base's transfer to test and production environments Oversee ServiceNow administration, planning, and maintenance Coordinate vendors for ServiceNow product flaws

Education

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Bachelor's degree in math, engineering, information systems, or a related field

Required Skills and Experience

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3+ years of relevant experience Knowledge of CMDB Implementation Demonstrated expertise in at least two SNOW modules (e.g. ITSM, CSM, SecOps etc.) Expertise in web development (HTML, CSS, JavaScript) Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs Experience with JavaScript/GLIDE and HTML5 Expertise with REST/SOAP APIs to integrate ServiceNow with other IT systems Strong communication and collaboration skills, including the ability to gather requirements from internal and external stakeholders Strong analysis, problem-solving, and decision-making skills
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.


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