Service Supervisor Field Service Global Grade 10
Kathu, NC, ZA, South Africa
Job Description
Key Output
Supervise a team of artisans and assistants in the maintenance and repair of earthmoving equipment and / or components Manage and monitor work in progress Apply all applicable policies and procedures, e.g. warranty, safety, etc Effectively communicate verbally and non-verbally with team, management, customers and peers Utilise appropriate processes such as succession planning, PM & L&D to develop and grow team and self Ensure outputs of service audits are achieved. Makes sure that all repairs are performed in line with the warranty procedures
To manage and repair all the equipment repairs
To successfully lead the team and ensure that all repairs are done timeously ,
Effectively manage the team meetings ,To complete monthly reports. To liaise with the Service Management to ensure that all outputs are met.
Qualification, Experience and Competencies
Qualified Artisan. [Mechanic in relevant trade (e.g., Diesel Mechanic / Earthmoving Equipment Mechanic) Minimum 5 years post-apprentice / learnership experience Standing in as supervisor or as team leader on a number of occasions or being a service planner for at least 2 years Knowledge of the planning function. Computer literate Supervisory knowledge will be advantageous, Excellent technical, interpersonal and leadership skills. Sound interpretation of communication skills Basic technical report writing , business and financial understanding * Driver's license - Code B
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Job Detail
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Job IdJD1468325
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKathu, NC, ZA, South Africa
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EducationNot mentioned