Service Market Support Co Ordinator
Uitenhage, Eastern Cape, South Africa
Job Description
Applications are invited from suitably qualified & experienced employees to fill the above vacancy in the Technical Service Centre department.
and Responsibilities
- Maintaining Alert roadside assistance programme (handle queries, update training material, update booklets, conduct benchmarking)
- Ordering, distributing and tracking Alert vehicles after decal fitment,
- Analysing generated reports, address non-contactable dealers, review company requirements and participate in Tow-in Service Provider operational meetings.
- Co-ordinating and monitoring dealer Alert vehicle floor plan arrangements
- Publishing and managing Roadside Assistance Dealer Service Level Agreement.
- Managing video Service Phantom testing (Mystery Shopping) for all brands.
- Handling all customer queries that may arise from the usage of the vehicles during the Phantom Test (Mystery Shopping).
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Job Detail
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Job IdJD1245176
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUitenhage, Eastern Cape, South Africa
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EducationNot mentioned