Job Description

Key Requirements:

Senior Certificate Degree in Business Administration, Office Administration (Advantageous) Proficiency in Word, Excel, PowerPoint and Outlook (essential)

Experience:

2 years+ in a socio-economic development environment 3-5 years strong administration experience

Competencies (Knowledge/Skills):

Attention to detail. Analytical and problem-solving skills. Good organisational skills Strong written and verbal communication skills. Able to motivate and lead staff. Able to communicate professionally at all levels.

Key Duties (but not limited to):

Socio -Economic Development

Liaise with branches and beneficiaries regarding donations. Liaise with branches & beneficiary organizations for donations deliveries Branch donations system authorizations Prepare proposal requests from organizations for management review Arrange photography of handover Update records for Socio -Economic Development reports and BEE Audit Ensure all requests /proposals are responded to in writing and records kept Follow up on all projects for correct documentation returns/reports. Gather relevant Section 18A Tax Receipts for SED spend for Finance Dept

Mystery Telephone Shopping

Liaise with team conducting Telephonic Mystery Shopping Manage sequence of surveys to meet Operational requirements Review of MTS survey reports & divisional average reports Send MTS shopping reports for nomination updates Ensure that all reports are sent to the manager Ensure that all branches, regions, divisions are updated for Ask Africa

Mystery Shopping Instore

Provide product details for all brands Update global list of new and closed branches

Service Excellence Campaign

Regular review of GEM elements stock holding Ensure that GEM items are sent to new branches Liaise with branches re GEM requirements.

General Administration duties

Provide assistance and support to other functions in department where required Responsible for record keeping and continuous reporting on various projects Maintain the Group SED and CSI Website Act s media liaison if and when needed Arrange and coordinate various awards and hand over ceremonies Manage and maintain employee recognition information and database
Job Type: Full-time

Application Question(s):

What is your level of proficiency in Microsoft Office?
Education:

High School (matric) (Required)
Experience:

administration: 3 years (Required)
Work Location: In person