Job Description

Service Coordinator

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REQUISITION ID: 11170
LOCATION:
Cape Town, ZA, 8001
DEPARTMENT: Service

Purpose of Role

Nordex Energy South Africa has 1.1GW of installed capacity over 9 wind farms. The coordinator is responsible for leading and supporting maintenance and operations management of multiple wind farms and is responsible for supporting operational outcomes and ensuring minimal disruption to operations, optimal resource utilization, and adherence to safety.

Key Responsibilities [Key Performance Areas]

Operational and Health & Safety:


Support the implementation and compliance of Nordex HSE policies, standards, systems, practices




Reporting


Provide monthly reports with analytical data regarding maintenance metrics, costs, and asset performance: Wind Farm Work Order Performance Monitoring Work Order Closure Rate Workforce Efficiency/ productivity Preventative Maintenance progress Retrofits / SN/TNs Major corrective plans Spare Parts Consumption




Planning & Scheduling


Produce efficient, reliable and cost-effective service schedules to meet contractual obligations and customer needs Coordinate activities on various wind farms - ensure efficiency and effectiveness (Tooling, manpower, materials) Develop and manage weekly/daily maintenance schedules for each wind farm prioritising preventative maintenance and urgent tasks and coordinating with the Local operations manager and Site Lead.




Operations


Act as a central point of contact for maintenance information, updating LoM, Site Lead and management Main contact for the Service Technicians


Best Practice Implementation and Compliance Management


Responsible at fleet level for implementing Nordex and Industry best Practices related to: Continuous Improvement Work Planning and Control Materials Management Implementation and use of planning tools and philosophies




Materials Management


Check regular material availability, ordering additional supplies as required Creating material demands based on annual maintenance plan requirements




Contractor Management


Ensures that plant-based contractors are fulfilling their required performance standards as legally contracted. Assist with budget monitoring, track maintenance costs, and process invoice, Manage scope, scheduling, and performance of Subcontractors with Local Operations Manager

Skills / Competencies

Teamwork and collaboration Results-orientated and able to make sound decisions. Systematic problem-solving behaviour, trouble shooter Managing complex systems & processes Planning & organizing Willing to travel on a regular basis, including nights away from home. Resilience & tolerance of frustration Very high attention to technical detail. High level of service orientation Demonstrated ability to work independently, with limited supervision Excellent communication skills in interaction with internal and customer contact people Good change management skills. Well-organized and responsive in written communication, including understanding and preparing management reports and clear email communication.

Experience, Knowledge & Qualifications

Minimum of electrical, mechanical, industrial engineering, Facilities Management BTech/BEng preferred (or NQF equivalent) Good technical understanding of major plant equipment, systems, and processes. Solid experience in plant maintenance and operations Demonstrated knowledge of wind farm systems and operations Proven excellent safety record OHS Act knowledge - Health and Safety. Specialist use of ERP/CMMS systems - e.g. SAP Demonstrated competence in the use of Microsoft Office packages including Outlook, Word and Excel is required. Competence in PowerPoint is an advantage Valid Code B driver's license is a requirement

YOUR BENEFITS:

In addition to the opportunity to make our world a little more sustainable, we offer you:




Some offers may vary by location

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.

ABOUT THE NORDEX GROUP

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The manufacture of wind energy plants in the on-shore segment has been our core competence and passion for around 40 years. With more than 57 GW installed capacity worldwide, our turbines supply sustainable energy to more than 80% of the global energy market and we are one of the largest companies in the wind industry. National subsidiaries in more than 40 markets and production facilities in Germany, Spain, Brazil, the USA, Mexico and India offer our more than 10,400 employees the opportunity for international and intercultural cooperation.


We are growing and together driving forward the expansion of alternative energies worldwide - if you wish, from now on with you. Join the #TeamNordex

We look forward to receiving your application! To make it more convenient for you, we are happy to receive your application without a cover letter.