Service Consultant
Bloemfontein, Free State, South Africa
Job Description
Service Consultant- Bloemfontein Job Summary: Management and servicing of direct personal lines insurance 55 plus and priceless client portfolios whilst ensuring a balance between the company's business priorities including growth and client retention whilst adhering to the insurance needs of clients, in conjunction with Financial Services Regulations. Duties and Responsibilities:
- Servicing of dedicated client portfolios
- Credit control/Unpaid Debit Orders/Account Queries
- Maintaining and building client relationships
- Delivering excellent client service
- Maintaining and improving agreed client service levels
- Thorough knowledge of short-term insurance products
- Retention of current client portfolio
- Growing current client portfolio
- Identifying cross selling opportunities and provide leads.
- Assist clients with claim forms and queries.
- Day to Day management/assistance to clients and ensuring portfolio profitability.
- Underwriting on multi claimants/high loss ratio clients
- Processing of Renewals
- Matric/Grade 12
- FAIS Credits (min 30 credits in short term insurance if date of first appointment is before 2010); or if date of first appointment is on or after 01/01/2010, a full recognized qualification as per the FSCA qualification list.
- FAIS Regulatory examination for Representatives (RE5)
- 12 CPD (continuous professional development) points
- 3 Years' Experience in Servicing (Short Term Insurance)
- Bloemfontein, Free State: Reliably commute or planning to relocate before starting work (Required)
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Job Detail
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Job IdJD1279031
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBloemfontein, Free State, South Africa
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EducationNot mentioned