Service Advisor
Bloemfontein, Free State, South Africa
Job Description
- Provide effective customer contact regarding all aspects on repairs undertaken on customerxe2x80x99s vehicle.
- Ensure prior authorization of repairs/service is obtained & customersxe2x80x99 signature is on the job card.
- Ensure description, customer and vehicle details and confirmation of the payment method are in order.
- Responsible for the intake of customer vehicles through completion of job cards detailing work.
- Manage the 24 hour breakdown service.
- Perform standby duties as per the set schedule.
- Grade: 12 Matric Certificate
- Technical qualification or a comparable qualification
- Computer Literate.
- Customer focused with a results driven approach.
- Good communication (oral and written) & interpersonal relations skills.
- Pro-active, reliable, be self-motivated.
- Work independently though being a team player.
- Work well under pressure and maintain good customer relations.
- Experience of ESA - 1 year
- Experience in a similar role in the automotive industry - 5 years
- Experience in the heavy commercial vehicles industry - 1 year
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Job Detail
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Job IdJD1309701
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBloemfontein, Free State, South Africa
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EducationNot mentioned