Service Administrator Level 2 Global Grade 07

Klipspruit, ZN, ZA, South Africa

Job Description

Key Output




Accurately capture relevant data from external and internal customers

Resolve internal and external customer queries

Maintain relevant administrative environment

Open work orders and order parts

Close work orders on job completion

Timesheet capturing

Assist with WIP

Provide administrative support to service operation

Achieve cost centre financial target and KPIs

Effectively control cost centre expenses

Initiate job reversals

Provide guidance and advise on documentation for customers (Service reports, quotations and invoices)

Follow up with external and internal customers on incomplete data

Accurately perform relevant process steps

Qualification, Experience and Competencies



Grade 12.

Service Admin experience - minimum 3 years

Post matric qualification - added advantage

An understanding of relevant processes & KPI's

Computer literate - MS Office

Be able to work on CRM, AMT, SIS & SAP

* A technical background and Super-user experience

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Job Detail

  • Job Id
    JD1435822
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Klipspruit, ZN, ZA, South Africa
  • Education
    Not mentioned