Job Description

At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture xe2x80x93 the xe2x80x9cFirst Quantum Wayxe2x80x9d.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. Thatxe2x80x99s how we continue to achieve extraordinary things in extraordinary locations.

Job description:

Purpose of the role:

This role will form part of a team of infrastructure engineers that overlook and provide critical (L3 and L4) support to data centres across multiple regions.

The incumbent shall form part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security.

The incumbent will provide expert technical assistance and expertise in performing capacity management and planning, evaluation of emerging infrastructure technologies, supporting data centre operations and a point of escalation for the different IT teams across multiple regions.

Key Responsibilities:

Using in-depth knowledge of the supported platform (Microsoft xe2x80x93 Hyper-V); recommends improvements, defines system solutions, defines process solutions, troubleshoots integration issues, and represents interests of the support team in enterprise systems portfolio planning.

Ensures high availability of enterprise infrastructure platforms.

Performs routine system monitoring, necessary troubleshooting and daily alert review, in order to determine the health and needs of systems.

Maintains and recommends procedures for system administration activities, supports the development and maintenance of IT standards, and provides input for mid to long range systems planning.

Designs and validates the hardware layer solutions, meeting resiliency and performance expectations.

Maintains awareness and knowledge of industry technology trends for technical viability and risk management to the organisation.

Adhere to and implement Group ICT standards and policies.

Effectively and efficiently develop, maintain and optimise server infrastructure.

Qualifications Required:

Bachelor degree in Computer Science or equivalent qualification(s)

Experience & Skills Required:

A minimum of 5 years' experience managing high availability systems

Must have experience in set-up/support of MS Hyper V Cluster environments

Broad generalist knowledge of current, certified Information Technology standards, operating systems, and implications of emerging technology trends.

Broad understanding of IT operational related technologies such as virtualisation, storage and backups.

Database and Converged Architecture experience advantageous.

Understanding of ITIL processes.

Knowledge of in Cloud Technologies (Azure) would be advantageous.

Behavioural Traits Required:

Ability to work well in a team

xe2x80x9cFirst time fixxe2x80x9d attitude

Must be able to work in a globally diverse business environment

Self-motivated

Good interpersonal skills

Other Requirements:

Required, at times, to be on-call and/or to work outside normal business hours and days of the week as necessary as wexe2x80x99re supporting 24/7 Mining Operations

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