Job Description

Role: Senior Web Content Manager/ Project Manager - AEM

Location: Cape Town, South Africa (hybrid)

ROLE MISSION

We are looking to recruit a Senior Web Content Manager/ Project Manager in the newly formed marketing team working with our global client. The Senior Web Content Manager/ Project Managerwill be part of a team that help deliver localised online content across website, email, and push utilising Adobe Experience Manager and other relevant platforms.

The Senior Web Content Manager/ Project Manager is responsible for liaising with client's team to accurately plan, produce, and deliver the content across multiple channels (AEM, Push, email, social). You will be producing briefs for a team of artworkers, copywriters and translators to fulfil client's objectives set out in the commercial plans. Provide status reports to your campaign manager every day and manage your own time on the job. The Senior Web Content Manager/ Project Manager is additionally accountable for content delivery and site publication. Technical expertise, excellent communication and attention to detail is required to deliver to the highest standards.

THIS ROLE IS RIGHT FOR YOU IF...

You are looking for an opportunity to work with innovative brands and would like the opportunity to really stamp your mark, not only on processes and workflows but on the very work itself in a fast-paced environment where no one day is the same.

ABOUT THE TEAM YOU WILL BE JOINING

You will be working closely with a local production team and other technical roles in other working locations in a team of 20+

WHAT YOU WILL BE DOING IN YOUR ROLE

• Managing digital projects across different sized accounts; from initial brief to final delivery. Managing your team to deliver a wide range of deliverables from email marketing to website content
• Strive to follow and implement the best practice production process within Oliver
• Plan and schedule projects efficiently therefore ensuring the optimum use of company resources.
• Communicate project status both internally and externally according to agreed account process.
• Produce estimates and timelines and measure progress of projects against those throughout the workflow.
• Be financially conscientious when managing the delivery of a project ensuring all relevant parties are aware of financial implications of delays, additional amends and re-briefs.
• Be able to verify the qualitative and quantitative output of a project against the project objectives.
• Act as the first line of contact and digital expert for the Client and Campaign Partners in the life cycle of a digital project.
• Develop and maintain strong client relationships through clear communication and by building up trust between yourself and the client contacts.
• Be pro-active and therefore anticipate and rectify issues at project outset before they become a problem. Identify, manage, and always mitigate against project risks.
• Support the business to develop technical excellence within Oliver client and internally in the department.
• Provide highlight reports detailing project status against the project objectives and commercial targets.
• Work collaboratively, motivate and encourage the closest and wider teams ensuring all team members remain focused on delivering the best work possible and feel supported in doing so.
• Be a valued team member and enjoy working with people from different disciplines within Oliver
• Ensure administration tasks are maintained to the same high standard as the rest of your work.
• Ensure your individual and team time keeping is accurate and allocated in MPC This assists head office with measuring profitability on an individual job basis.
• Be a team player to deliver across a range of deliverables from email marketing to website content
• Adhere to timelines and deadlines set out
• Perform QC and be a brand advocate for the business to ensure the highest quality of the delivery
• Image cropping and resizing, ensuring we have the correct image dimensions for use in dotcom, email and push
• Maintain active control of the activities taking place on the sites.
• Campaigns administration in MPC - set finance details, creating Activation Calendar, creating Deliverables, sending assets for approvals, manage revisions
• Control and accommodation of ad-hoc requests related to AEM
• First level point of contact on any AEM-related issues
• Act as escalation point for any AEM-related tech issues bringing this to attention of the Global team

WHAT SKILLS WILL HELP YOU BE SUCCESSFUL

• Attention to detail
• Excellent Communication skills
• Fluent in English
• 3+ years' experience managing digital projects from initial briefing to delivery
• Good understanding of project finances - estimating, timings, costs and invoicing
• Competent user of Microsoft Office software including Word, Excel, PowerPoint
• Experience in Site Content Publishing and Creation
• Good understanding of HTML, Word press and Emailers
• Minimum 1-2 years' experience in Adobe Experience Manager (AEM)
• Working knowledge of Jira
• Excellent Understanding of CMS platforms
• Knowledge of SEO
• Ability to work under pressure
• Basic photoshop skills to support image resizing

About Our Company

Lots of agencies say they're different. OLIVER is.

OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.

Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.

OUR VALUES

We are a company built on our values, we have given you a brief overview below but would love to tell you more.

Be Ambitious to succeed

Be Imaginative to push the boundaries of what's possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Inside Ideas Group and its' affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.

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Job Id: 5808

#LI-VC1 #LI-Hybrid

We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Inside Ideas Group and its' affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.

Oliver Agency