Senior Technical Writer

Cape Town, Western Cape, South Africa

Job Description

The Senior Technical Writer is responsible for producing clear, accurate, and high-quality technical documentation to support internal and external stakeholders. This senior-level role involves collaborating with subject matter experts to translate complex technical information into user-friendly content, while also mentoring junior writers and contributing to documentation standards and strategy.
Key Responsibilities

  • Develop, write, and edit technical documents including user manuals, training guides, system specifications, and operational procedures.
  • Collaborate with engineers, developers, project managers, and other stakeholders to gather and verify technical content.
  • Ensure documentation is clear, consistent, and aligned with company style guides and compliance requirements.
  • Manage multiple documentation projects simultaneously and meet tight deadlines.
  • Lead the development and maintenance of templates, style guides, and documentation standards.
  • Review and provide feedback on documentation produced by junior writers or project contributors.
  • Work closely with quality assurance and product teams to validate accuracy and usability of documentation.
  • Support document version control, change tracking, and publishing through document management systems or knowledge platforms.
  • Champion continuous improvement of documentation processes and tools.
  • Ensure the security and confidentiality of proprietary or sensitive technical information.
Requirements
B Degree/B Tech/ National Higher Diploma/Advanced Diploma in English, Journalism, or Communications.
(NQF7)
Related Qualifications:
Technical Writing or Professional Writing
Computer Science or Engineering (for highly technical roles)
Technical Communication

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Job Detail

  • Job Id
    JD1483831
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned