Job Description

Senior Systems Specialist - Inventory & Cloud Systems

Cape Town (Hybrid)

Lead complex implementations. Architect smart systems. Drive impact.

Why this role

This role is for an experienced

systems and implementation specialist

who thrives at the intersection of

finance, technology, and process optimisation

.



As a Senior Systems Specialist at Iridium, you'll

own complex system implementations

, lead client engagements end-to-end, and act as a trusted advisor to high-growth SMEs. You'll play a key role in

solution design, technical leadership, and mentoring junior team members

, while helping shape Iridium's systems capability and best practices.



This is an ideal role for someone who enjoys

solving complex problems, leading projects, and designing scalable system architectures

in a fast-paced, cloud-first environment.

What you'll be doing

Client Discovery & Requirements Leadership

- Lead in-depth discovery sessions to understand client operations, inventory flows, financial processes, and reporting needs.

Solution Architecture & Design

- Design end-to-end system solutions, selecting and integrating best-fit cloud platforms and apps.

Technical Implementation Ownership

- Configure and customise cloud systems, oversee data migrations, manage integrations, and ensure data integrity.

Project Leadership

- Own implementation projects from scoping through go-live, managing timelines, risks, and stakeholder expectations.

Client Onboarding & Advisory

- Lead onboarding, guide clients through change, and provide strategic advice on system and process optimisation.

Training & Enablement

- Deliver advanced training to clients and internal teams, and develop scalable documentation and SOPs.

Mentorship & Leadership

- Coach and support Junior and Intermediate Systems Specialists, providing technical guidance and quality review.

Stakeholder Management

- Act as the senior point of contact for clients, vendors, and internal teams during implementations.

Continuous Improvement & Innovation

- Drive improvements in implementation methodologies, tools, templates, and internal systems.

Pre-Sales & Scoping Support

- Support sales and advisory teams with solution scoping, effort estimation, and technical input.

What you bring

Degree or Honours in

Accounting, IT, Information Systems, or a related field

.

2+ years' experience

in systems implementation, accounting technology, ERP, or inventory systems. Proven experience leading

end-to-end system implementations

, ideally including inventory-heavy environments. Strong experience with

cloud accounting ecosystems

, such as:
+ Xero (essential)
+ Inventory & POS systems (e.g. Cin7 Core, Lightspeed, DEAR, Unleashed)
+ Supporting apps (e.g. Dext/Hubdoc, SimplePay, reporting or integration tools)
Advanced

data migration and data integrity

skills. Strong

Excel and data analysis

capability. Demonstrated

project management

experience across multiple concurrent implementations. Confident, professional

client-facing presence

with the ability to advise senior stakeholders. A solution-oriented mindset with strong commercial awareness. Passion for mentoring others and raising the capability of the team. Comfortable working independently and taking ownership of outcomes.

Why you'll love working with us

Lead complex, high-impact implementations for ambitious SMEs. Influence how Iridium designs and delivers system solutions. Clear progression into

Senior Specialist

A high-trust environment with autonomy and flexibility. Ongoing leadership coaching and professional development.

Who we are

Iridium is a market-leading cloud accounting firm at the intersection of

finance and technology

. We partner with high-growth SMEs, transforming how they do business through smart systems, sound financial thinking, and real human connection.

We've been recognised as

Xero App Integrator of the Year - South Africa (2025)

Nominated Digital Practice Champions (2025)

Xero Partner of the Year - South Africa (2023)

Shortlisted in

2021 & 2022

as Xero Partner of the Year

What makes us different

Flexibility

- Hybrid working and flexible hours.

Health & Fitness First

- Wellness benefits to support an active lifestyle. *

Relaxed Culture

- Casual dress, regular social events, and a connected, values-driven team.