Job Description

Our Client is seeking an experienced and dynamic Senior Store Manager to oversee the operations of a Fresh Produce Fruit and Veg retail store in East London. The ideal candidate will be passionate about fresh produce, customer satisfaction, and leading a high-performing team to achieve operational excellence and sales growth.
Key Responsibilities:

• Operational Management:

• Oversee day-to-day store operations, ensuring compliance with company standards and policies.
• Manage inventory levels to minimize waste and maximize freshness and availability.
• Implement and monitor health, safety, and food quality standards.
• Sales and Financial Performance:

• Drive sales targets and profitability through effective merchandising and customer service.
• Analyze sales data and implement strategies to improve performance.
• Prepare and manage budgets, including cost control and expense management.
• Team Leadership and Development:

• Recruit, train, and motivate store staff to deliver excellent customer service and meet operational goals.
• Foster a positive working environment that encourages teamwork and professional growth.
• Conduct regular performance evaluations and address any staff concerns promptly.
• Customer Experience:

• Ensure a clean, well-organized, and welcoming shopping environment.
• Resolve customer complaints effectively and promptly.
• Develop strategies to enhance the overall customer shopping experience.

If you are passionate about retail management and have a proven track record in driving store performance, wed love to hear from you!
Please send your CV and a cover letter to info@djrecruit.co.za with the subject line Senior Store Manager East London.
Qualifications and Skills:

• Minimum 5 years of experience in retail management, preferably in fresh produce, food, or FMCG sectors.
• Strong knowledge of fresh produce handling, storage, and merchandising.
• Proven ability to manage store operations, inventory, and staff effectively.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving skills.
• Proficiency in retail software and MS Office.
• Ability to work flexible hours, including weekends and holidays.

Educational Requirements:

• A diploma or degree in Retail Management, Business Administration, or a related field is preferred.