Job Description

Role Purpose

The role is responsible for the development and implementation of the Mobile Business strategy. The role will manage, coordinate the commercial strategy for the Mobile Business and execution of the strategy. The role must build a motivated, high-performing Sales, Product Management, Marketing and Customer Experience team which delivers on revenue and profitability budgets. Leads the development of end-to-end customer journey experience by deciding on standards, knowledge, skills and behaviors required to meet the expectations of the customers.

Role Description

In conjunction with the LIT Executive Management Team, participates in and develops the 3 to 5-year Strategic Plan for the Mobile market. Develop and grow the Mobile business. Develop, design and formulate key strategic mobile sales and sets BU directional goals and objectives. Increase Mobile Sales Revenue, in line with set targets.



Provide leadership on managing customers and resolve customer issues while maintaining and growing existing customer base and managing churn. Develop granular monthly, weekly, daily plans to ensure revenue targets are achieved for the Mobile business. Develop customer data-driven strategies across the sales segments to build stronger relationships with our customers and higher levels of loyalty.



New Business

Develop plans to create and grow new business sales. Negotiate and manage contracts and authorises new business contracts to increase revenue. Develop and oversees Customers' acquisition plans and implementation to achieve the targets in the Sales Plan through direction to the Sales teams. Channel Management and Stakeholders Relationships. Works with our company stakeholders on our wireless spectrum assets. Identifies, engages and builds relationships with strategic channel stakeholders to assist in the growth and future revenue. Evaluates sales and channel models and their performance and directs implementation of cost effective and efficient models. Develops and ensures the implementation of the strategies for new channels/partners and incentive schemes.



Lead our product and pricing evolution in the Mobile Business space. Develop and implement pricing strategy to ensure LiT remain relevant & profitable in the market. Mobile Product development & Lifecycle management. Lead our product and pricing evolution in the Mobile Business space



Develop and implement pricing strategy to ensure LiT remain relevant & profitable in the market. Mobile Product development & Lifecycle management. Develop GTM strategy to support mobile product rollout & uptake. Responsible to develop mobile & fixed wireless access Device strategy and roadmap. Support legal, governance & complainants. Responsible for building a team for the Mobile Business with the necessary skills & experience to deliver on performance targets



Responsible for staff evaluation, identifies performance strengths and deficiencies, and arranges for necessary corrective action. Manages team in line with the company's polices and procedures.




Matric: Essential



Relevant B.Sc. or BCom degree: Essential



Post Graduate Degree: Desirable



+5years Proven leadership track record on executive level: Essential



+5 years' Experience in telecoms or related industries preferable: Essential



+5 years Senior Sales Executive Experience: Essential



+5 years' Experience in managing and working through Channel/Partners: Desirable



All Appointments are subject to the Labour Legislation in the respective country.