Job Description

Purpose
To Diagnose faults, repair and conduct set vehicle services vehicles according to prescribed standards of OEM. Deliver high quality technical expertise to satisfy customers and honor Franchise.
Adhere to Lindsay Saker and OEM policies and procedures.
Specific Role Responsibilities
Key Duties and Responsibilities

• To carry out diagnostic work and support mechanics as set out by the Foreman.
• To carry out fault diagnosis to aid and speed vehicle servicing.
• To take steps to ensure diagnosing faults and servicing of vehicle, remains within the targeted percentages of the manufacturers' guide.
• To discuss matters with team members and customers as required and provide solutions and lucid explanations.
• To ensure standards maintained with vehicle care and safety whilst performing functions.
• To ensure vehicles are returned to the customer after service in a neat and clean condition.
• Admin functions:
• To complete forms and documentation included in the company's service routine
• To draft and prepare any reports required
• Mentor apprentices, sign off logbooks and evaluate their technical ability.
• Ensure effective communication with staff, across departments, with customers and service providers.

• Valid Trade certificate as technician - essential.
• Valid unendorsed drivers' licence.
• 2 - 3 Year technician experience within the automotive industry.
• Proven track record for "Fix right first-time."
• The following qualifications / experience will be advantageous:
• OEM recognized certifications and OEM experience as technician.
• Health and safety related
• Certified VW Diagnostic Technician.

• OEM required technical training course successfully mastered.
• Problem solving and moto vehicle fault finding skills.
• Mental alertness.
• Meticulous
• Team player.
• Interpersonal competence.
• Customer orientated.
• Communication skills.
• Decision making and action orientated.
• Need excellent - Fix right first-time track record.
• Knowledge of relevant OEM operating programs.
• Be able to use Manufacturer diagnostic equipment / computer (Vas Machines)
• OEM product training.
• Have English and writing skills.
• Need computer skills.
• Accurate job card presentation.