The Senior Specialist - Enterprise Engagement Services is responsible for supporting the commercial success and lifecycle management of enterprise engagement products across digital channels such as bulk SMS, WhatsApp bots, chat wallets, and mobile platforms.
The role provides strategic input, drives execution, and collaborates with sales and product teams to remove barriers for consumer engagement, ensuring enterprises can seamlessly interact with their customers. The role balances market-facing sales support with back-end product development and optimization, with a 70% focus on engagement services solutions.
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