Senior Spa Receptionist & Front Office Coordinator (spa Experience Required)
Knysna, Western Cape, South Africa
Job Description
SENIOR SPA RECEPTIONIST & FRONT OFFICE COORDINATOR
KNYSNA - Garden Route - South Africa
Starting Date: A.S.A.P / 01 February 2024
Reports to: Spa Manager / HR Director
TRADING HOURS & SHIFTS:
- Monday - Friday 09:00am - 17:00pm incl. lunch
- Saturday & Sunday 09:00am - 18:00pm incl. lunch
- 1 day off per week + 1x Full weekend
- Basic Salary per month (based on skill level & relevant industry experience): R9,000 - R13,000
- Staff accommodation available at an additional cost
- Hospitality / Business or Spa Administration qualification
- ITEC / City & Guilds / SAAHSP / CIDESCO accredited - bonus
- Cruise Ship employment experience highly beneficial but not essential
- Minimum of TWO years in a spa/salon environment
- Knowledge of Spa services & terminology
- Minimum of TWO years in an administrative role
- Management experience beneficial
- Computer & Booking Software confident - #ESP & #OPERA beneficial
- Professionally groomed - you are the face of the spa
- Strong people skills
- Ability to work under pressure and coordinate a very busy front of house
- Team management - assist the manager where operationally required
- Marketing of spa services - boost bookings by upselling advice
- Deliver outstanding Customer Service - ensure customers are attended to at all times (telephone / front desk / waiting area etc.)
- Hosting guests - do tours of the spa
- Financial management - reports, cash-up, process payments etc.
- Inventory & Stock management - identify shortages & record all sales accordingly
- Compliance & Safety
- Implementation of SOP's
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Job Detail
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Job IdJD1287435
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R9000 - 13000 per month
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Employment StatusPermanent
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Job LocationKnysna, Western Cape, South Africa
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EducationNot mentioned