Senior Service Administrator Global Grade 07
Isando, GP, ZA, South Africa
Job Description
Key Outputs
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Accurately capture relevant data from external and internal customers
Follow up with external and internal customers on incomplete data
Resolve internal and external customer queries
Accurately control relative end-to-end processes
Maintain relevant administrative environment
Caterpillar Software support/troubleshooting/maintenance with external and internal customers
Support call resolution
Qualification, Experience and Competencies
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Grade 12
Effective analysis of data
Problem Solving
Attention to detail
Customer Service Orientation
Effective verbal and written communication skills
Effective interpersonal relationships
Administrative experience - minimum three years
Computer literacy is a must
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Job Detail
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Job IdJD1551683
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationIsando, GP, ZA, South Africa
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EducationNot mentioned