Job Description

To design, install, administer, and optimize Microsoft Windows servers and Azure and cloud-based servers and systems.

Related components in the environment to achieve and maintain high performance of business applications, this includes business critical applications, ensuring the availability of client/server applications, configuring new implementations, and developing processes and procedures for ongoing management of the server environment.
Qualifications

• Matric or NQF level 5

• BCom /BTech Degree in Information Technology

Certifications

• Microsoft Certifications xe2x80x93 Server, Messaging, Cloud, OS

• MCSE / MCTIP / MCSA

• Azure certifications

• Any other IT related certification will be advantageous

Experience

• Minimum of six yearsxe2x80x99 experience in a Microsoft server environment looking after day-to-day administration and operations

• Solid experience in planning and deploying MS Active directory

Knowledge of and experience in the following is required:

• Active Directory

• DNS

• DHCP

• TCP/IP

• Server 2012, 2012R2, 2016,2019,2022

• Hyper-V

• System Centre 2012, 2016 (SCOM, SCCM, SCVMM, DPM)

Micrososft Intune Backup Software (NetBackup, Azure Backup, Veeam)

• Azure

• Office365

• Microsoft Cluster Servers

• ATP

• Windows 7, 8.1, 10.11

• Office 2013, 2016, 365.

• Storage configuration including fibre channel.

• HPE experience will be advantageous

• Proxy servers

• IIS

• Mimecast Administration

• MS Service Manager

• SQL Server

• SSIS

• SharePoint 2010 or Later

• Dynamics AX

• Powershell

• VeeamOne

Duties

24/7 support of production server services to ensure the highest standards of availability, resilience, integrity, security and performance required by our business systems (Must Have reliable Transport)
MS System support and Microsoft application administration
Performance monitoring, reporting and optimisation of server environment
Management and maintenance of back-ups and recovery procedures / Documentation
Ensure systems are secure and monitor patching levels
Security and access control on servers and Hyper-V environment including cloud production servers
Provision of support and assistance to server team in the design, development, testing, tuning and implementation client solutions
Implementing appropriate solutions in order to achieve maximum uptime.
Conduct regular internal/external and audits of systems.
Log and Manage calls in terms of escalations ensure timeous resolutions to issues
Communicate internal and external call status
Conduct research on technology, new technology, optimisation and alternative technology
Continuous investigation into application of best practices and enhancements of the environments
Escalation of any problems with data or delays in projects to relevant management where necessary
Completing configuration, installation and support of equipment in a Microsoft Windows environment to the specifications of client proposals
Troubleshoot and resolve computer and telephonic related issues when contacted by clients by providing both on-site and remote support
Maintaining software applications, operating systems and regular maintenance
Managing assigned projects and program components to deliver services in accordance with established objectives
Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support
Supervising the administration of systems and servers related network to ensure availability of services to authorized users
Test backups to ensure the integrity of the data and ability to recover in the event of a deletion/ failure
Job Competencies

Technical, analytical, interpersonal and organization skills
Ability to communicate in an understandable, polite and friendly manner, both written and verbal
Ability to work well with others, as well as independently
Strong organizational skills and ability to multi-task, with a strong attention to detail
Build / Manage relationships with internal and external stakeholders
High energy levels matched with a strong service orientation
Ability to operate within a diverse environment
Confidentiality, tact and discretion when dealing with people
Effective time management skills with a strong ability to handle pressure
Strong results orientation
Effective communication skills
Good negotiation and presentation skills
Good mentoring / knowledge sharing

Policy

We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.

xc2xa9 Omnia Holdings Limited. All rights reserved.

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