Job Description

What are we looking for:

• Implement and regularly review automated monitoring cybersecurity for all infrastructure and application services.
• Maintain detailed infrastructure documentation, including an incident register for all cybersecurity incidents & outages.
• Maintain an up-to-date software license register, following pre-defined SOPs.
• Manage real-time infrastructure incidents to minimize operational business impact and maximize availability with the relevant cybersecurity service providers.
• Perform preventative and reactive maintenance to ensure required availability of services, in line with business needs, whilst adhering to defined change management principles.
• Ensure that the relevant service providers process support requests within SLA.
• Perform system and account administration tasks within SLA.
• Perform project-based activities as directed by the IT project manager.
• Provide detailed & accurate estimates and feedback to the business as required.

Key Responsibilities:

• Analyze, test, troubleshoot and support clientxe2x80x99s cybersecurity investment.
• Monitor the performance and security of infrastructure, applications and operations with the Protects information assets by developing security strategies, directing system access control, monitoring, and response.
• Perform system and account administration tasks.
• Contribute to, maintain, and document system architecture, standards, and procedures.
• Adhere to and identify solutions that streamline the internal workflow.
• Maintain the software license register and periodically re-verify existing license validity.
• Assists in Information Security projects to align with organizational strategic objectives, goals, and risk tolerance.
• Review existing software license allocations to ensure optimal use.
• Review cybersecurity infrastructure and application monitoring for potential improvements
• Produce a monthly dashboard of pertinent security metrics.
• Produce a monthly reporting of pertinent cybersecurity metrics both technical and executive.

Non-negotiable requirements:

• A minimum of 5 years of experience performing cybersecurity support duties.
• A minimum of 2 yearsxe2x80x99 experience in at least five of the following: access control systems and methodology; business continuity and disaster recovery planning; risk, response, and recovery; network security architecture; security management practices; audit and monitoring; enterprise and IT risk assessments; incident response management.
• Experience and expertise in managing and administering infrastructure and data systems.

Essential Competencies

• Experience with standards and best practices such as POPI, GDPR, SOC 2, PCI compliance
• Ability to work effectively in a multi-disciplinary, collaborative team environment or independently with minimal direction.
• Display high-energy, self-motivation, flexibility and an ability to multitask and prioritize demands in a fast-paced environment.
• Must possess a keen attention to detail and an ability to work effectively under pressure, and during non-core hours.
• Excellent customer service skills and an ability to clearly explain technical issues to non-technical persons.
• Must be able to communicate clearly and professionally via phone, email and in person.

Location & Type

• Cape Town/ Hybrid working model

Please email Amorxc3xa9 van Sittert on Amore.vanSittert@adcorpgroup.com