Job Description

Job Summary
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Senior Sales Assistant | Luxury Safari Lodge Boutique | Kruger National Park
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Salary: Negotiable DOE
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Kendrick Recruitment is now seeking a
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Senior Sales Assistant
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for a
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luxury boutique store
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located within a high-end safari lodge in the heart of the
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Kruger National Park
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. This exciting opportunity is ideal for an experienced and polished retail professional with a passion for delivering world-class service in a unique, luxury environment.
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Role Overview:
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The Senior Sales Assistant plays a pivotal role in ensuring guests receive outstanding, personalised retail service. The position requires a deep understanding of luxury products, a flair for sales, and a commitment to excellence in line with brand standards.
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Key Responsibilities:
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Delivering exceptional guest service aligned with luxury standards and SOPs
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Providing accurate product knowledge and making tailored recommendations
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Driving revenue growth and supporting the achievement of sales targets
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Assisting with inventory control and stock management
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Handling guest enquiries and resolving issues efficiently and professionally
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Ensuring optimal visual merchandising and product presentation
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Supporting the management team in daily operational tasks
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Maintaining communication with other departments to ensure seamless guest experiences
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Actively promoting and aligning with the lodge's broader conservation and sustainability initiatives
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Skills & Experience Required:
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Minimum 2-3 years' experience in retail or sales, preferably in a luxury setting
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Previous experience in safari lodges or hospitality retail highly advantageous
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Excellent organisational and multitasking abilities
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High attention to detail and commitment to service excellence
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Strong adaptability and ability to manage shifting priorities
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High level of emotional intelligence and professionalism
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In-depth understanding of luxury retail trends and design
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Proven ability to build relationships and drive sales performance
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Excellent communication skills - both verbal and written
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Fluent in English (reading, writing, speaking)
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Strong computer literacy
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Genuine enthusiasm and passion for the design and retail industry
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This position offers the chance to work in one of South Africa's most iconic safari destinations, engaging with a discerning international clientele and being part of a team that embodies luxury, quality, and purpose.
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