Job Description

Job Reference Number:

Recruit195

Department:

Tax

Business Unit:

Industry:

Information Technology

Job Type:

Contract

Positions Available:

1

Salary:

Market Related
To design, develop, test, and deploy Robotic Process Automation (RPA) solutions that streamline and automate business processes across SARS. This role contributes to SARS' strategic objective to modernise systems and increase the use of data and digital technologies to improve service delivery and operational efficiency.

Key Responsibilities:

Process

Analyse business processes and identify opportunities for automation using Microsoft Power Platform tools.

Collaborate with business analysts and process owners to gather requirements and translate them into technical solutions.

Design, develop, test, and deploy RPA bots in accordance with SARS's governance and security standards.

Maintain and monitor bots to ensure optimal performance and resolve any issues.

Document automation solutions and provide training/support to end-users and stakeholders.

Ensure compliance with SARS's data privacy, cybersecurity, and internal control policies.

Participate in continuous improvement initiatives and contribute to the RPA Centre of Excellence.

Apply and utilise systems in a manner that ensures efficient and effective service delivery, optimised quality, financial accuracy and calculation.

Apply processes to improve data validation across service delivery systems in line with operational targets.

Design, model and document Process Solutions Specifications.

Ensure that business requirements are clearly identified, prioritised and satisfied by appropriate technical and or business process solutions.

Provide process solution support to institutionalise process initiatives.

Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.

Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.

Influence and communicate across business areas impacted by practice area to minimise resistance and ensure on- boarding of new thinking.

Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, developing best practice solutions.

Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.

Governance

Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.

People

Provide specialist know-how, support, advice and practice thought leadership in area of expertise.


Closing date:

10th of October 2025

Successful candidate must be based in Gauteng region.



Employment type:

Hybrid contract position until 31st of March 2026.

This vacancy is open to people with disabilities.

Job Requirements

Qualifications and Experience:

Relevant bachelor's degree in computer science, Information Systems, or related field.

6 - 8 years' experience in software development, of which 5 years at a specialist level and at least

4 years in RPA development.

Microsoft Certified: Power Automate RPA Developer Associate.

Scripting languages: VBScript, JavaScript.

.NET Framework.

Microsoft Dataverse.

Power Platform: Power Apps, AI Builder, Power Virtual Agents.

Ability to design scalable automation solutions.

Familiarity with AI/ML integration.

Understanding of business analysis and process engineering.

Key Skills and Competencies:

The acknowledgement and assumption of responsibility for actions, products, decisions, and policies within the scope of the role


or employment position.


Understands a situation, issue, and or problem by breaking it into smaller pieces, or tracing the implications of a situation in a


step-by-step way.


The ability to take all relevant details into account to ensure that a task is completed to required standards.

The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying


issues in complex situation.


This is the ability to formulate new concepts based on information gathered.

Degree to which one possesses definitive technical and or fundamental understanding of the business.

Must be able to systematically identify, analyse and resolve existing and anticipated problems in order to reach optimum


solutions in a timely manner


Ability to be considerate for self and others.

Firm belief in the reliability, truth or ability of someone or something.

Decisions, practices, processes and transactions are transparent and fair.

The quality of being upright, truthful, sincere and freedom from deceit or fraud. Guided by values, ability to demonstrate moral


judgement and doing the right thing consistently.


Activities, tasks and practices associated with obtaining and using knowledge in business areas, functions and products.

Ability to determine trends from raw data to assist decision-making.

Fundamentally rethinking and redesigning business processes, to obtain sustained improvements in quality, cost, service, lead


time, flexibility and innovation.


Contributions to improving operational efficiencies including re-evaluation of processes and provision of recommendations to


enhance operational efficiency.


* Ability to create reports in a lucid and effective manner, keeping in mind the purpose of the reports.