Job Description

ROLE OVERVIEW



PURPOSE OF JOB



Reporting into the Director of the Governance, Control and Change pillar within the Institutional Capital Services Fund Operations team, the resource with be primarily functioning as a lead Project Manager supporting key operational change initiatives (technology and new business).



MAIN RESPONSIBILITIES AND DUTIES



CHANGE MANAGEMENT LEADERSHIP


Assist in overseeing the ICS Fund Operations change management program. Champion adoption of new processes, clients and technologies across operational teams.

PROJECT DELIVERY


Manage transformation and new business projects from inception to completion. Define project scope, objectives, timelines, and deliverables in alignment with business goals.

STAKEHOLDER ENGAGEMENT & COMMUNICATION


Facilitate clear and consistent communication across internal teams, clients, and external vendors. Act as a primary liaison between project stakeholders and delivery teams.

GOVERNANCE AND RISK MANAGEMENT


Ensure robust governance and adherence to internal control standards throughout the project lifecycle. Maintain compliance with operational risk frameworks, policies, and regulatory requirements.

OPERATIONAL EXCELLENCE


Drive continuous improvement initiatives, focusing on efficiency, automation, and best practices. Promote a culture of accountability and quality in project execution.

REPORTING & INSIGHTS


Deliver accurate and timely project reporting, including progress tracking and risk assessments. Produce MI reporting for Steering Committees and governance forums.

COMMERCIAL MANAGEMENT


Identify opportunities for cost optimization and operational efficiencies during project delivery. Support financial tracking and budget adherence for assigned projects.

ESSENTIAL REQUIREMENTS


5+ years of experience in project management within financial services or a similar regulated industry. Project management qualification / degree (Required) Bachelor's degree in business, finance, or related field. Experience in change management, digital transformation, and operational risk governance. Business Analysis qualification. (Advantageous). Strong project management expertise (Agile/Waterfall methodologies). Excellent stakeholder management and communication skills. Proven ability to manage complex, multi-stream projects in a regulated environment. Analytical mindset with experience in MI reporting and data-driven decision-making. Familiarity with financial services operations and regulatory frameworks. Proficiency in project management tools and MS Office suite. Excellent verbal and written communication and organisational skills. (required)

OUR COMMITMENT TO INCLUSION & WELLBEING



JTC is committed to fostering a healthy, inclusive organisation where all individuals feel welcome and feel able to participate in the workplace fully. We value different perspectives, backgrounds and lived experiences. This includes supporting employee wellbeing so that people feel equipped to thrive.