Senior Principal Technical Architect: Servicenow

Johannesburg, Gauteng, South Africa

Job Description


NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In todayxe2x80x99s xe2x80x98iNTTerconnectedxe2x80x99 world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the worldxe2x80x99s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team? Senior Principal Technical Architect: ServiceNow is a people management role and is responsible for the efficient management of the IT Systems / Application Architecture Management team(s).

This role has dual responsibility for managing people, as well as being accountable for the provision of expert support on a variety of applications and their integrated functions and interfaces to ensure high-quality IT application services and that projects deliver to meet company business objectives.

Working at NTT

Key role and responsibilities:

  • Provide expert multi-technology advice to internal clients, analyzing and providing strategies and solutions on all aspects of application software
  • Efficiently manage the function/team, ensuring they are equipped and enabled to perform their day-to-day tasks
  • Oversee the post-implementation support on business applications, as well as manages, takes ownership of, and participates in new project implementations and rollouts
  • Provide business and technical knowledge sharing/mentoring to less experienced team members on related change/enhancement requests, manage and review the applications design, development, and testing
  • Directs the activities of a staff integrating hardware and/or software framework, systems and/or product design functions or designing underlying architecture for use in one or more product offerings. Evaluates final results of design assuring accomplishment of technical objectives.
  • Prepares and presents reports outlining the outcome of projects and makes recommendations for actions necessary to achieve desired results.
  • Selects, develops and evaluates personnel to ensure the efficient operation of the function.
  • Keep abreast of any reviews and authorisation requests to move new functionality into production
  • Oversee the translation of business change/enhancement requests from business users into detailed functional/technical analysis and design specifications, perform unit testing and conduct user acceptance testing before releasing functionality to production systems
  • Collaborate with all the relevant stakeholders to ensure the functional specifications are signed off and kept up to date
  • Ensure the coordination of the change/enhancement requests and provide accurate resourcing estimates, working closely with business process owners to prioritize and implement robust maintainable IT application solutions
  • Oversee the continual identification of areas of business process improvement, drives and facilitates changes, and gains user consensus for change management
  • Collaborate on application design with internal stakeholders, implement and monitor application development stages, and document application development processes.
  • May write scripts and code for applications, as well as install and update applications.
  • Perform application integration, maintenance, upgrades, and migration.
  • Integrate trends in application architecture in application development projects.
  • Ensure a seamless integration of new and existing systems to eliminate potential problems and maintain data structure and integrity
  • Keep abreast of latest technologies and provide thought-leadership to the team / broader community
  • Oversee the improvement of internal effectiveness by contributing to improving current methodologies, processes, and tools
  • Coach, mentor and develop the team to enable them to achieve business strategy and related objectives
Knowledge, skills, and attributes:
  • Knowledge of the architectural methods and the typical solutions that can be applied to different cases
  • Ability to think both as a businessperson and a technical expert
  • Analytical in their approach couple with problem-solving ability
  • Display the required interpersonal and communication skills to effectively interact with a variety of stakeholders
  • Ability to lead and manage a team of technical experts
  • Ability to share and communicate ideas clearly, both orally and in writing, to executive staff, business sponsors, and technical resources in clear concise language
Academic qualifications and certifications:
  • Bachelor's degree in computer science with a specialization in software engineering, application development, or similar
  • Industry certification in programming languages and architecture design
  • Scaled Agile certification would be preferred
Required experience:
  • Hands-on experience in multiple industries and across several disciplines
  • Experience with projects through the software development process or Systems Development Life Cycle (SDLC)
  • Demonstrated experience working as an application architect in a global IT services provider organization
  • Demonstrated experience leading and managing a technical team within a similar team environment / global matrixed organisation
  • Experience writing technical and process documentation
  • Proficient in programming languages, such as SQL, Java, C, and .NET, etc
  • Demonstrated experience in aligning application development with business needs
What will make you a good fit for the role?

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

Being part of a global pioneer xe2x80x93 where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

Being at the forefront of cutting-edge technology xe2x80x93 backed with a 150-year heritage of using technology for good. With 40% of the worldxe2x80x99s internet traffic running on our network and where Emoji were first invented, you can be proud of the groupxe2x80x99s many new xe2x80x98firstsxe2x80x99.

Making a difference xe2x80x93 by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

Being your best self xe2x80x93 in a progressive xe2x80x98Connected Workingxe2x80x99 environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

Having ongoing opportunities to own and develop your career xe2x80x93 with a personal and professional development plan and access to the broadest learning offerings in the industry.

NTT Corporation

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Job Detail

  • Job Id
    JD1252901
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, Gauteng, South Africa
  • Education
    Not mentioned