Job Description

Job Requisition Details

REQ#141170

Location: National

Closing Date: 06 August 2025

Talent Acquisition: Bongiwe Mchunu
Job Family
Credit
Career Stream
Credit Collections
Leadership Pipeline

Manage Others

FAIS Affected

Job Purpose

To apply credit risk management principles and manage staff in order to minimize risk and impairment charges and to provide client services in support of Nedbank strategies taking into account geographic and legal nuances.

Job Responsibilities

Apply expert knowledge and experience to provide world class service to our clients and to mitigate the bank`s risk. Manage reports through early actioning of exceptions and arrears and excesses. Manage daily activities of direct reports by monitoring the staff output. Suggest alternative funding solutions by making recommendations based on the credit policy guideline and the analysis based on the information provided. Adapt to changes in Legislation, economic and industry conditions by implementing the changes to credit policies, processes and systems where applicable. Manage and rehabilitate clients through assessing clients financials either through physical or virtual engagements and provide alternate funding solutions. Identify systems and process improvement initiatives by escalating for decisions to relevant stakeholders. Make correct credit decisions on a consistent and timeous basis first time round by complying to service level agreements. Demonstrate an understanding of client needs by providing feedback on application decisions based on Nedbank's risk appetite. Upskill stakeholders by sharing knowledge on service offerings and client needs. Guide and support internal stakeholders through formal or informal knowledge sharing. Collaborate with external stakeholders through regular communication and feedback. Action reports by monitoring, distributing and collating information. Manage and support direct reports by providing advise on strategies and/or deliverables. Utilize resources by allocating activities according to business needs. Interpret, analyse and draw logical conclusions on client information to assess level of risk by interpreting financial information within the ambit of banking regulations, and formulate client solutions. Resolve work challenges by initiating action plans in accordance with policies and procedures. Contribute to policy, procedures and standards enhancement by providing input/suggestions. Support the achievement of the business strategy, objectives and values by reviewing Nedbank plan and ensuring delivered systems, process, services and solutions are aligned. Identify training courses and career progression for self through input and feedback from management. Ensure all personal development plan activities are completed within specified timeframe. Share knowledge and industry trends with team and stakeholders during formal and informal interaction. Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations. Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.) Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy). Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and add value to Nedbank. Daily actioning of work queues to prevent escalation of risk. Effectively and efficiently manage team across the HR value chain including recruitment, performance management, retention of critical staff, succession planning and coaching and talent management. Essential Qualifications - NQF Level
Matric / Grade 12 / National Senior Certificate Advanced Diplomas/National 1st Degrees Preferred Qualification
Post Graduate Degree in finance or Business or Banking or insolvency related Diploma: Insolvency Law and Practice Business Rescue Minimum Experience Level
10 years Credit Lending or Credit Risk experience in a Banking environment 10 years Managerial experience

Technical / Professional Knowledge

Data analysis Governance, Risk and Controls Industry trends Principles of financial management Relevant regulatory knowledge Working with a group to identify alternative solutions to a problem Building and maintaining effective relationships with internal and external stakeholders Analysing and interpreting quantitative and qualitative data Relevant Nedbank policies and procedures Banking knowledge Behavioural Competencies
Driving for Results Decision Making Planning and Organizing Aligning Performance for Success Building Trusting Relationships Building Partnerships
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Please contact the Nedbank Recruiting Team at +27 860 555 566