Job Description

Position Reports to: Manager: Debt Management

Division: Taxpayer Engagement

Location: Head Office (Pretoria)

Advert Closing Date: 30 August 2023

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation.

A vacancy exists within Specialised Debt & Outstanding Returns for a Senior Legal Debt Collector based in Head Office (Pretoria).

Job Purpose

To provide expertise, advice, and support to develop operational implementation plans and / or associated service delivery processes, by processing allocated complex debt cases within specific turnaround time applying advanced financial analysis in line with relevant policies and procedures, to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

Bachelor's degree or Advanced Diploma (NQF7) in Accounting /LLB AND 5-7 Experience in Debt Management, of which 2-3 years at Legal Debt Collector (Tax) level

OR

Senior Certificate (NQF 4) AND 10 years Debt management experience, of which 2-3 years at Legal Debt Collector.

Minimum Functional Requirements

Legal aspects of collections (Sequestrations, Liquidations, etc), In-depth Analysis of Financial Statements (including ration analysis and interpretation), Audit Assessments, Accounting, Risk Management, Debt Management legislation, Asset Seizure protocols

Job Outputs:

Process

• Analyse & interpret all applicable financial statements, reports, and or liquidation & distribution accounts & make the necessary recommendations.
• Be observant and engage on possible violations of procedures and standards of conduct and escalate were necessary.
• Plan and conduct complex and high value debt management cases and finalise all legal steps.
• Plan and organise own work tasks within area of work.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Plan for value-added process improvements, initiatives, and services to deliver on operational strategy and objectives.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures, and legislation in the delivery of work outputs.

Governance

• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
• Implement and provide input into the development of governance, compliance, integrity, and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Honesty and Integrity
• Trust
• Respect
• Problem Solving and Analysis
• Stakeholder Engagement and Management
• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Organisational Awareness
• Attention to Detail
• Commitment to Continuous Learning
• Building Sustainability

Technical competencies

• Functional Policies and Procedures
• Tax Knowledge
• Reporting
• Financial Analysis and Reporting
• Business Knowledge
• Efficiency improvement
• Legal Compliance
• Negotiation Skills
• Written Communication
• Debt Management
• Verbal Communication

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

South African Revenue Service