Job Description

Senior ITC Technician - Centurion IT - Support
Pretoria/Centurion - Gauteng - South Africa
OVERVIEW:
A market leader in cutting-edge Telecommunications is seeking a skilled and proactive ICT Technician to join their team in Centurion. The ideal candidate will have hands-on experience with firewalls, telephony systems, and networking infrastructure. This role requires technical expertise, strong problem-solving skills, and the ability to deliver reliable support and installations for their clients.
RESPONSIBILITIES:

• Configure, install, and maintain firewalls (Sophos and FortiGate).
• Set up and manage 3CX or Yeastar phone systems.
• Configure and install Mikrotik devices.
• Troubleshoot and resolve ICT-related issues across networking, telephony, and infrastructure.
• Provide on-site and remote technical support to clients.
• Install, configure, and support networking infrastructure including cabling and switches.
• Deploy and maintain Wi-Fi solutions (Grandstream and Ubiquiti).
• Install and support CCTV systems.
• Configure and maintain access control systems (ZKTEKO).
• Document configurations, processes, and solutions for knowledge sharing.

REQUIREMENTS:
Required:

• Proven experience with firewalls, specifically Sophos and FortiGate.
• Advanced experience with 3CX or Yeastar telephony systems.
• Strong experience in Mikrotik configuration and installation.

Preferred (added advantage):

• Experience with Grandstream and Yeastar gateways (FXS, FXO, PRI).
• Experience with Wi-Fi access points (Grandstream, Ubiquiti).
• Knowledge of networking, cabling, and switching.
• Hands-on experience with CCTV systems.
• Experience with access control systems (ZKTEKO).

ATTRIBUTES:

• Strong analytical and troubleshooting skills.
• Proactive, reliable, and detail-oriented.
• Excellent communication and client-facing skills.
• Ability to work independently and as part of a team.
• Flexible and adaptable in a dynamic ICT environment.
• Commitment to continuous learning and keeping up to date with new technologies.

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