Job Description

AV Field Service Technician (Telecommunications) - PretoriaJob SummaryOur client in the Telecommunications industry is looking for an AV Field Service Technician is responsible to attend to all calls logged by clients, by providing remote/telephonic support. The AV Field Service Technician must also conduct site visits and resolve any issues that arise as part of the client's Service Level Agreement.Key responsibilitieso Responding to calls logged by clientso Providing remote/telephonic supporto Scheduling site visits within a client's Service Level Agreement Mean-Time-To-Respond timeo Resolving an issue within a client's Service Level Agreement Mean-Time-To-Repair timeo Understanding each client's Service Level Agreement contract and adhering to the required serviceo Scheduling and completing preventative maintenance. This includes compiling full maintenance reports after work is completedo Advanced fault-findingo Comprehensive knowledge of wiring, cable termination and best practice standardso Video Conferencing and Audio-Visual Equipment Configurationo Preparing properly before attending to a siteo Liaising with suppliers and senior staff to resolve issueso Doing installations when no Field Service work is requiredo Being available to work overtime when requiredo Being available to travel for work when requiredo Being on stand-by when requiredo Completing training when not attending to a clientRequirementso Senior Certificate Essentialo A minimum of 2-4 years audio visual experienceo Strong knowledge of Audio-Visual systemso AMX, Crestron and Clear One qualification a strong advantageo Must have valid Driver's licenseSend your CV and latest pay slip to temp@aaaa.co.zaATripleA Recruitment and Tempswww.aaaa.co.za#ATripleA #recruitment #vacancy #av #field #service #technician

Skills Required