Senior It Support Technician
Boksburg, GP, ZA, South Africa
Job Description
Key Responsibilities
Provide email support, including Microsoft Outlook configuration and troubleshooting Support Microsoft Exchange (Microsoft 365) - user management, mailbox issues, migration assistance Deliver basic server support - Windows Server environments, user/group management, printer sharing, permissions, etc. Troubleshoot and resolve hardware issues - desktops, laptops, network devices, and peripherals Act as the primary point of contact for onsite client visits and escalate complex issues where needed Maintain clear communication with clients regarding job status, resolutions, and follow-ups Document all support actions and client interactions accurately Assist with proactive maintenance, upgrades, and IT project tasks
Requirements:
Strong knowledge of Microsoft Exchange, Outlook, and general email protocols (POP3/IMAP/SMTP) Comfortable working in Windows Server environments (user management, basic troubleshooting) Skilled in hardware diagnostics and repair (desktops, laptops, peripherals) Excellent written and verbal communication skills Strong customer service orientation Ability to work independently while maintaining accountability Valid driver's license and own reliable vehicle - travel between client sites is essential
Job Types: Full-time, Permanent
Pay: R6000,00 - R15000,00 per month
Language:
English (Required) Afrikaans (Required)
Work Location: In person
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Job Detail
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Job IdJD1480999
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBoksburg, GP, ZA, South Africa
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EducationNot mentioned