Job Description

Key Responsibilities

Deliver expert-level technical support to resolve complex hardware and software issues across the organization. Take ownership of escalated support tickets, ensuring efficient and timely resolution. Conduct system administration duties, including user account management, permission control, and application installations. Diagnose and resolve network-related problems, such as connectivity failures, configuration errors, and performance bottlenecks. Partner with cross-functional IT teams to support the deployment, maintenance, and improvement of infrastructure initiatives. Create and maintain thorough documentation, including troubleshooting steps and internal knowledge base resources. Keep abreast of new and evolving technologies, providing strategic input for system upgrades and process enhancements.

Requirements

Valid Code 8 driver's license and access to a reliable vehicle. Bachelor's degree in Computer Science, Information Technology, or a related discipline. A minimum of 3 years' experience in IT support Solid understanding of Windows and/or Linux operating systems. Strong proficiency in diagnosing and resolving hardware, software, and network-related issues. Excellent verbal and written communication skills, with the ability to work effectively with users at all levels. Proven ability to manage multiple priorities in a dynamic, fast-paced environment.
Work hours:

Monday- Friday: 08:00-17:00
Job Types: Full-time, Permanent

Pay: R8000,00 - R20000,00 per month

Work Location: In person

Application Deadline: 2025/08/09