Bachelors Degree in Information Technology, Computer Science, or a related field
Proven experience as an IT manager or similar senior-level role.
Extensive experience with Syspro ERP system.
Strong IT project management experience
Experience managing IT professionals, and third-party consultants .
Proven track record of implementing IT infrastructure, networking, and security best practices.
Strong commercial mindset and business acumen
Experience in managing budgets & cost control
Strategic thinking and the ability to align IT with organizational goals.
Project management certification would be beneficial (e.g. PMP, PRINCE2).
Syspro certification or training.
Familiarity with cloud computing and inhouse IT solutions
Ability to work effectively across various departments.
Ability to working independently, whilst servicing internal stakeholders
Duties and Responsibilities: Syspro Expertise:
Serve as the in-house Syspro subject matter expert, providing guidance on its configuration, optimization, and troubleshooting.
Manage third-party Syspro service providers ensuring issues are resolved timeously, SLAs are adhered to, and business objectives are achieved.
Collaborate with cross-functional teams to ensure that Syspro aligns with business goals and processes.
In collaboration with third-party service providers, oversee Syspro updates, patches, and enhancements
Project Management:
Lead and manage IT projects, from initiation to completion, ensuring they are delivered on time, within scope, and on budget.
Alongside business owners, develop detailed project plans, allocate resources, and provide regular status updates to stakeholders.
Mitigate risks and resolve issues that may arise during project execution
Team Leadership:
Manage and mentor the IT Systems Administrator, fostering a collaborative and high-performance work environment.
Conduct performance evaluations, set goals, and provide professional development opportunities for team members.
IT Infrastructure Management:
In collaboration with third party service providers, oversee the maintenance and optimization of the company's IT infrastructure, including servers, networks, and hardware.
Ensure data security and compliance with relevant regulations and standards.
In collaboration with third party service providers, plan for and implement IT infrastructure upgrades as needed
Vendor Management:
Collaborate with vendors and third-party service providers to ensure the availability and performance of IT systems and services.
Negotiate contracts and agreements to secure cost-effective solutions.
Budgeting and Cost Control:
Develop and manage the IT department's budget, tracking expenses and ensuring cost-effective use of resources.
Identify opportunities for cost savings and optimization.
Strategic Planning:
Work with the Systems and Supply exec and senior leadership to align IT strategies with the organization's overall strategic objectives.
Provide input into the development of the IT roadmap and technology initiatives.
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