Job Description

Job Summary
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Inbound DMC
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based in Gauteng (hybrid / remote working) is looking for a
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Senior Inbound Consultant
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Specializing in crafting
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exceptional experiences
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for
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discerning travellers
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from around the world with focus on the
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North America
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market, you will be
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curating bespoke journeys
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through
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Southern & East Africa
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that leave lasting impressions.
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You will be responsible for providing
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outstanding inbound travel services
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to clients, including
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itinerary planning, creating
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and
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managing bookings
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and providing
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accurate travel documentation & information
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. You will also maintain
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relationships with suppliers
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and handle
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any issues
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that may arise while clients are travelling.
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Duties:
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Planning, quoting and designing journeys throughout Southern and East Africa timeously and accurately
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Managing all aspects of tours from quoting through to post tour file closure
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Ensuring your in-country guest tours run smoothly and without error
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Being on call for your in-country guests after hours while they are travelling
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Tour administration to be maintained and accurate
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Booking all services for your tours
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Coordinating all invoicing / payments for your tours with accounts
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Reconfirmation of all services prior to travel
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Preparation of Travel documents
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Requirements:
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Grade 12
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Formal Travel & Tourism qualifications
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Minimum 3 years of proven experience as a
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luxury inbound travel
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as a consultant
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Exceptional interpersonal and communication skills, with the ability to interact effectively with high-profile clients & agents
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Knowledge of luxury travel destinations, accommodations, and experiences in Southern and/or East Africa
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Excellent written and verbal command of the English language
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Proficiency in Tourplan is essential
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Proven ability to work effectively in a team and independently.
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Crisis management and problem-solving skills.
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Attention to detail and organizational skills.
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Ability to handle high volumes of work without compromising on accuracy
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Working with a sense of urgency and meeting deadlines
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