A tertiary qualification in Travel & Tourism/Hospitality
Must have a minimum of 5 years of experience in, and knowledge of East Africa safari sales or have a proven track record in safari sales to Southern Africa (Botswana, Zambia, Namibia, Zimbabwe, and South Africa)
Must have previous experience in a retail sales role for an African inbound operator
Must have a minimum of at least 10 years of experience skilled in designing detailed and individualised quotes for itinerary requests
Must have excellent sales & customer service skills and the ability to close a sale and upsell
Must have exceptional communication skills (written & telephone)
Have a service delivery mindset and a strong customer service focus
Be target-orientated and experienced in delivering results in a performance-oriented and fast-paced sales environment
Have strong administrative and organisational skills with great attention to detail with a desire for continuous improvement
Excellent time management skills with the ability to multi-task and prioritise tasks
Have a proactive mindset and can-do attitude
Meticulous attention to detail
Must have the ability to work independently, in a broader team setup and work well under pressure
Excellent communication skills both written and oral, with proven English literacy
Ability to work under pressure without compromising accuracy
Live out position. Candidates who reside in JHB will be considered, this can be a remote or hybrid work environment.
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