Senior Customer Service Rep
Job Description
Join an FMCG team as a Senior Customer Service Rep in the Western Cape!This role involves organising customer forecasts, managing inventory levels, and ensuring customers are updated about their orders and deliveries. It requires working with Warehouse and Distribution teams to keep sales orders current, finalise picking plans, and align them with delivery schedules. Youxe2x80x99ll also liaise with customer service teams. Key responsibilities include ensuring accurate sales orders to reduce returns and credits, managing pricing, achieving sales targets, and controlling inbound logistics and distribution costs.Minimum requirements include Matric and a Supply Chain diploma/degree or equivalent qualification, along with 2-3 yearsxe2x80x99 experience in an FMCG field. Proficiency in MS Excel and ERP systems like Syspro or SAP is also necessary.To start the application process, send your CV to NDC Personnel & Contractors today: / xe2x80x93 we will be in touch once your application matches our vacancies.NDC Personnel & Contractors adheres to the requirements of the POPI Act. If you have not heard from us within 14 days from applying, please consider your application unsuccessful.
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Job Detail
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Job IdJD1423187
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned