Job Description

Main job function

Senior Credit Controller

Maintain an effective and professional credit control system.

Main Duties and Responsibilities

Risk Management

Plans and initiates strategies for premium collections

Ensure that tight credit control is maintained on all outstanding insurance premiums through coordination of all collection activities

o ensures prompt collections

o Correct payment allocations

o Account reconciliations

Where required initiate proceedings to ensure outstanding debts are bought to a satisfactory conclusion

Conducts market surveys and identify changes in the insurance industry

Operations

Monitors and controls the outstanding premium book

Compiles, disseminates and monitors implementation of collection policies, procedures and FSB regulations

Ensures that compliant brokers are loaded

Analyses arrears premiums on monthly basis.

To ensure strict and continuous follow-up of outstanding premiums

Regularly review non-performing brokers in terms of late payments and plans/strategies for recovery of those premiums.

Refunds.

Debit Order recalls and Forced Debits.

Performs other duties that may be assigned from time to time.

Prepare operational analysis of monthly results & trends

Client Service

Handling of queries and feedback to internal/external customers

Continuous improvement of service delivery in terms of service level agreements and optimize performance management

Develop relationships with clients and sales through on-going communication

Optimize business process efficiency

Other

FSCA maintenance

Ensure that the FSP is compliant in terms FAIS

Carrying out of any other duty which may be required Qualifications:

Matric Experience:

Prerequisite

Minimum of 5 years Credit Control Experience in the Insurance Industry

Competencies

Able to demonstrate experience within Credit Control in the Insurance Industry

Computer literate

Excellent skills in Microsoft Word and Microsoft Excel.

Excellent communication skills are essential.

Must have the ability to prioritize

Accuracy / high attention to detail

Must be able to take initiative

Must be able to identify and solve problems

Must have exceptional interpersonal skills

Excellent communication skills both written and verbal

Strong diary & time management skills

Meeting of deadlines.

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

Please contact Sharon Smit

Armstrong Appointments