Senior Commercial Claims Consultant
Centurion, Gauteng, South Africa
Job Description
Job Summary Main Activities and Key Areas of Responsibility
The Commercial claims Consultant is responsible for the following, including, but not limited to:
- Handling commercial claims including Heavy Commercial Vehicles claims from registration, right up until settlement.
- Ensuring confirmation of cover has been completed correctly.
- Reporting and handling of commercial motor and non-motor claims.
- Communicate with clients, the party, their insurers, solicitors, and various other parties involved in the claims process, by telephone and/or by written communication.
- Ensure effective and timely claims management and settlement (in line with the SLA agreement).
- Adequate reserving of claims.
- Assist with administrative functions and undertake special projects as and when requested.
- To maintain the claims filing system effectively and efficiently -ensure all documents are renamed correctly.
- To client updated on the progress of the claim telephonically and via email.
- Advise clients on general queries and claims issues.
- Requesting payments correctly within mandate.
- Handling of Compliments and Complaints according to the Compliments and Complaints Business Processes.
- Ad hoc duties assigned by management from time -to-time.
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Job Detail
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Job IdJD1253085
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCenturion, Gauteng, South Africa
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EducationNot mentioned