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Senior Client Manager
Are you an experienced commercial insurance professional? Want to work for a certified Top Employer? We're hiring!
Aon South Africa is recruiting a Senior Client Manager in our Commercial department based, on a hybrid basis, from our Head Office in Sandton.
The role of the senior client manager is to ensure that client relationships are optimum, client accounts are managed effectively and to provide expertise to colleagues and clients as required.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Responsible for delivering on the agreed plan for the business unit/ area of specialty in line with the Aon SA strategy
Responsible for leading, developing and improving the day to day client relationship for high premium clients and within the scheme
Responsible for a portfolio of client accounts and manages and co-ordinates all related activities including building a xe2x80x9cclient profilexe2x80x9d of risks and needs analysis
Structures an insurance programme to meet these needs including producing client documentation, leading or contributing to renewal meetings and leading or contributing to fee negotiation
Responsible for leading the tender processes (where applicable) within the area of specialty
Responsible for maintaining and improving client satisfaction, retention, revenue and profitability including fee negotiation
Responsible for analysing and interpreting the markets/ relevant industries for competitive advantage and emerging opportunities
Responsible for compliant dealings with clients
Upholds development of new business either with existing or new clients xe2x80x93 spots opportunities for increasing revenue and follows up appropriately
Co-Ordinate teams of Client Service Advisors/ Client Managers to ensure client service standards are met
Responsible for managing financials for a portfolio of clients and/ or for area of specialty
Responsible for all technical advice and/ or related training within the area of specialty
How this opportunity is different
From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility.
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Skills and experience that will lead to success
Qualifications.
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