Job Description

: We are seeking a talented and experienced Senior Catering and Services Manager to oversee all aspects of our kitchen, dining room, coffee shop, housekeeping, laundry and customer service operations. This role requires a hands-on approach in culinary leadership, stock management, staff supervision, and customer relationship management.

Responsibilities:

- Kitchen Management:

- Plan, direct, and supervise food preparation and culinary activities.

- Knowledge of various diets

- Ensure compliance with health and safety regulations.

- Develop and maintain standard recipes to ensure consistent quality.

- Monitor food costs to achieve budget targets.

- Stock Management:

- Order and maintain inventory levels of food and kitchen supplies.

- Conduct weekly stocktakes and manage suppliers to ensure timely deliveries.

- Optimize stock rotation and minimize waste.

- Keep to pre-set meal specs.

- Staff Supervision and Training:

- Recruit, train, and supervise kitchen staff.

- Set work schedules and ensure adequate staffing levels.

- Payroll and rosters

- Foster a positive work environment and provide coaching and feedback.

- Customer Accounts Management:

- Build and maintain strong relationships with customers.

- Handle customer inquiries, feedback, and complaints promptly and professionally.

- Ensure a high level of customer satisfaction through excellent service delivery.

- Function and Event Coordination:

- Plan and execute catering for functions and events, ensuring seamless service.

- Collaborate with clients to customize menus and meet specific dietary needs.

- Coordinate logistics, including staffing, setup, and breakdown.

- Set up of decor.

- Quality Control:

- Maintain high standards of food quality, hygiene, and presentation.

- Conduct regular inspections and implement corrective actions as needed.

- Stay updated with industry trends and incorporate new techniques and recipes.

Requirements:

- Proven experience as a Chef or Catering Manager in a similar establishment. (hospitals preferably)

- Strong leadership and managerial skills with the ability to motivate and develop a team.

- Excellent organizational and multitasking abilities.

- Solid understanding of culinary techniques and kitchen operations.

- Knowledge of food safety and sanitation regulations.

- Strong experience in housekeeping and laundry

- Exceptional communication and customer service skills.

- Degree or certification in Culinary Arts or Hospitality Management is a plus.

- Availability to work evenings, weekends, and holidays as needed.

- Out of the box thinker.

Benefits:

- Competitive salary commensurate with experience.

- Opportunities for career growth and advancement.

- A dynamic and supportive work environment.

Job Type: Full-time

Pay: R20000,00 - R25000,00 per month

Ability to commute/relocate:

Hermanus, Western Cape: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Transport - do you have your own, reliable transport Location - do you live the Hermanus Area
Experience:

Senior Position: 2 years (Required) coffee shop: 2 years (Required) housekeeping/laundry's: 2 years (Required)
Application Deadline: 2025/07/18